HVAC Technician Apprentice Level 1

Reliance Home Comfort • London, ON

3d • Onsite

About The Position

Reliance is seeking an HVAC Technician Apprentice Level 1 to join their team. This role involves learning and growing within a customer-focused team, servicing HVAC equipment according to manufacturer specifications and local codes. The apprentice will ensure safe installations, instruct customers on equipment care, and build positive customer relationships. They will also be responsible for promoting other company products and services to ensure customer satisfaction.

Requirements

• Completed a minimum of Grade 12 or equivalent.
• Must have a Gas Technician II license.
• Must have valid Ozone Depletion Prevention (ODP) card.
• Must have at least a Class G Driver’s License.
• Be willing and able to work rotating shifts and standby duties as required.
• Must be physically capable of performing all work required of this position, i.e. occasional lifting of 15 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery.
• Must be able to communicate clearly and effectively, both in written and verbal communications.
• Must have strong interpersonal and problem-solving skills.
• Must have outstanding customer service skills.
• Must be able to demonstrate ability to understand/learn new technologies (i.e. Electronics/ electricity).
• Very punctual and dependable.

Nice To Haves

• 3 – 5 years of field experience in service of Water Heaters & HVAC equipment, would be an asset

Responsibilities

• Learn and grow as an important part of a team that cares about Reliance and its customers.
• Professionally service HVAC equipment, accessory items, in accordance with manufacturer specifications and local codes.
• Ensure the safe operation of all new installations and correctly instruct customers on proper care, maintenance.
• Be willing to learn and grow as part of a progressive customer service-oriented team.
• Create a positive relationship with customers; offer for sale other company products, services and demonstrate ability to communicate, problem solve, to ensure customer satisfaction.
• Wear Company provided uniform.
• Maintain company vehicle to neat clean and safe standard.

Benefits

• Ongoing skills training
• Professional development programs
• Competitive wages
• Opportunity to earn additional commissions and bonuses
• Fully paid tuition
• Apprentice leave top-up for eligible Team Members
• Consistent work with a predictable and stable work schedule
• A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED