HVAC Technical Support Specialist
About The Position
Laars is seeking an HVAC Technical Support Specialist who can follow wiring diagrams, use a multimeter, and demonstrate curiosity to find faults. While experience with heating equipment like boilers is not required as Laars can provide training, strong electrical troubleshooting skills and a drive to help people are essential. This role is suitable for individuals with backgrounds in HVAC or electrical apprenticeships, automotive technicians, or maintenance technicians looking for a new challenge. The position offers opportunities to learn from experienced teammates, work on diverse equipment, and build a career within a company known for employee retention.
Requirements
- Hands-on experience diagnosing low-voltage and/or line-voltage electrical problems, with sound electrical safety habits.
- The ability to read wiring diagrams and use a multimeter to take and interpret measurements.
- Clear communication, patience with customers, a willingness to learn, and a high school diploma or equivalent.
- Relevant backgrounds include: electrical or HVAC apprenticeship, automotive electrical diagnostics, industrial maintenance, controls, and similar technical work.
Nice To Haves
- Prior boiler experience is welcome, but it is not required for this hiring path.
Responsibilities
- Help contractors and other customers work through equipment issues, beginning with the support tools and product knowledge you build on the job.
- Read wiring diagrams, understand sequences of operation, and use voltage and continuity readings to guide clear, safe troubleshooting steps.
- Learn how Laars boilers and water heaters work, from electrical controls and sensors to plumbing, gas, venting, and parts identification.
- Document what you find, ask for help when an issue needs deeper expertise, and share lessons that make the whole team stronger.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
