HVAC Service Technician

Lex Cooling, Heating, Plumbing and Electric • Plano, TX

13d • $70,000 - $100,000 • Onsite

About The Position

The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience. Successful candidates are organized and able to perform in a fast-paced environment. This role reports to the Service Manager. Must be available to work full shifts plus overtime.

Requirements

• 2 years’ experience as a residential HVAC technician.
• Strong communication skills
• TDLR certification and EPA certification required
• Strong technical troubleshooting skills
• Highly motivated with the ability to convert service calls into revenue ethically

Responsibilities

• Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations.
• Maintain truck inventory.
• Ensure necessary tools and equipment for each job are present.
• Troubleshoot and resolve issues: Complete diagnostic troubleshooting of HVAC Systems, checking the layout of existing HVAC devices and units to plan work procedures properly.
• Conduct maintenance and repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance.
• Customer interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
• Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
• Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
• Company: Ensure all work meets with company's quality and safety standards.
• Meet individual and team performance goals.
• Work collaboratively and support various business needs.

Benefits

• Competitive pay and great work environment
• Comprehensive benefits package, including Medical, Dental, Vision and Life coverage.
• Paid vacation and holidays
• Company-provided iPhone and iPad
• Fully equipped company truck with parts, equipment, and gas card (For Qualified Positions)
• Training & Development: Continuous education and advancement opportunities
• Company Culture: Supportive, inclusive, and team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED