HVAC Service Technician

Arctic Air Heating, Cooling, Plumbing & Electrical•Lancaster, CA

10d•$100,000 - $200,000

About The Position

Arctic Air is hiring an HVAC Service Technician to provide residential HVAC services. The role involves diagnosing and troubleshooting HVAC systems, making emergency repairs, maintaining air handling units and related components, documenting work, and communicating with clients about issues and solutions. Technicians are expected to deliver work aligned with industry standards and recommend products and services to support system performance. The position offers a starting annual rate of $100,000 to $200,000, depending on factors including training, transferable skills, work experience, business needs, and market demands. Additional rewards may include incentive-plan opportunities and annual bonus eligibility. The company describes its benefits as including medical, dental, and vision insurance, life and disability insurance, retirement savings options, paid holidays, and paid time off. Company-provided field resources include a vehicle, gas card, and tablet.

Requirements

At least 3 years of experience as an HVAC service technician.
Residential HVAC experience.
Strong communication and customer service skills.
Proficient knowledge of different HVAC system models.

Responsibilities

Engage with clients to explain issues, solutions, and outcomes, and recommend products and services for optimal system performance.
Troubleshoot and diagnose HVAC systems and equipment.
Perform emergency repairs promptly and efficiently.
Maintain and perform work on air handling units, duct work, vents, and condensation drainage lines.
Track repairs accurately and complete work in Service Titan and other trade software systems.
Ensure work is aligned with industry standards.
Communicate issues to clients in a non-technical manner.