HVAC Service Technician

Service WizardHutto, TX
Onsite

About The Position

The ideal HVAC Service Technician candidate should have exceptional customer service and HVAC service experience. Successful candidates are organized and able to perform in a fast-paced environment. This role reports to the Service Manager. Must be available to work full shifts plus overtime.

Requirements

  • 2-5 years’ experience (installation experience plus) as an HVAC technician.
  • Valid HVAC technician license and driver’s license.
  • Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills.
  • Use hand and power tools to diagnose, repair, and maintain HVAC components.

Nice To Haves

  • installation experience

Responsibilities

  • Service and repair HVAC systems: Analyze system issues and identify appropriate repair courses of action; prepare written work cost estimates and customer recommendations.
  • Maintain truck inventory.
  • Ensure necessary tools and equipment for each job are present.
  • Troubleshoot and resolve issues: Complete diagnostic troubleshooting of HVAC Systems, checking the layout of existing HVAC devices and units to plan work procedures properly.
  • Conduct maintenance and repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance.
  • Customer interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
  • Safety and compliance: Follow all safety standards and regulations to maintain a safe working environment.
  • Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
  • Company : Ensure all work meets Service Wizard’s quality and safety standards.
  • Meet individual and team performance goals.
  • Work collaboratively and support various business needs.

Benefits

  • Unlimited Commission Earning Potential
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) with company match.
  • Generous vacation, holidays, PTO
  • Ongoing opportunities for professional growth and advancement.
  • A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
  • performance-based bonuses
  • company incentive trips
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