HVAC Service Technician

Petro Home Services•Town of Smithtown, NY

28d•Onsite

About The Position

We are a leading home services provider and due to our continued growth we are looking for highly skilled individuals to serve as HVAC Service Technicians. You will provide our customers with expert service for their home heating systems and equipment. In this role, you will effectively serve as the public face of our company as you make in-home service visits. Therefore, in addition to your technical expertise, you will also make use of your customer service talents. Shifts include days, nights, weekends, and holidays, with paid overtime. We offer competitive compensation and benefits for full time staff, as well overtime opportunities during the busy winter season. You may also find room for advancement with us. The pay rate for an experienced A-Tier HVAC Service Technician is up to $42 per hour.

Requirements

Combine technical expertise with a personable, approachable and helpful personality.
Highly detail-oriented and focused with a flexible and adaptable nature.
Excellent verbal and written communication and interpersonal skills.
Commitment to providing the best and most responsive customer service.
High School Diploma or Equivalent; HVAC certifications a plus
Prior experience servicing residential Air Conditioning and Heating equipment
Valid driver's license and ability to meet the company's motor vehicle policy
Exceptional technical skills as well as strong communication skills
Willingness to expand your technical and repair knowledge; obtain new licenses and commitment to professional growth
Ability to support our company brand as an advocate
Must be able to work independently while safely maintaining a high level of performance

Nice To Haves

HVAC certifications

Responsibilities

Make service calls to customer homes and provide them with expert troubleshooting and repair service to a variety of equipment, particularly their heating systems.
Maintain a professional and friendly image and serve as an advocate for the company and our brand.
Assessing customers' equipment and service needs
Troubleshooting and repairing residential AC equipment, heating, and other equipment
Identifying revenue-generating opportunities, making recommendations to customers, and closing any sales that can be immediately performed
Performing efficiency tests on all combustion related installations
Preparing accurate daily paperwork
Communicating with Dispatcher and Service departments
Utilizing all applicable safety equipment and personal protective equipment (PPE)
Maintaining a clean and neat service van and properly accounting for assigned tools and parts inventory