HVAC Service Technician

Rocket CoolingNaples, FL
Onsite

About The Position

HVAC Service Technician Rocket Cooling – Naples, FL Are you the technician other techs call when they’re stuck on a difficult diagnosis? Do you want to be part of building a new location from the ground up—with strong leadership already in place? Are you looking for a company where your skill, work ethic, and professionalism are recognized and rewarded? If so, you may be a great fit for Rocket Cooling. About Us Rocket Cooling is a fast-growing HVAC company serving Southwest Florida, built by two entrepreneurs with a vision to raise the standard of service in the industry. We’re expanding into Naples and have brought on a strong Service Manager to lead the location. This is an opportunity to get in early, be part of building a team the right way, and grow with a company that is investing in this market. We focus on delivering a high-end customer experience through knowledgeable technicians, clear communication, and modern technology. Our team uses industry-leading tools like ServiceTitan, operates clean, fully stocked service vehicles, and works in an environment that values professionalism, accountability, and continuous improvement. We are not a large corporate operation with layers of red tape. Our technicians have the support, resources, and autonomy they need to succeed and take pride in their work.

Requirements

  • Minimum 3+ years HVAC service experience
  • Strong diagnostic and troubleshooting skills
  • EPA Certification
  • Ability to work independently while maintaining strong communication with the team
  • Excellent customer communication skills
  • Valid driver’s license with clean driving record
  • Strong mechanical aptitude and attention to detail

Nice To Haves

  • Experience with ServiceTitan or similar field service software preferred

Responsibilities

  • Diagnose, troubleshoot, and repair residential HVAC systems accurately and efficiently
  • Perform preventative maintenance to ensure system performance and longevity
  • Communicate clearly with customers about system condition and recommended solutions
  • Perform system replacements and assist with installations when needed
  • Maintain proper documentation using ServiceTitan software
  • Keep company vehicles clean, organized, and properly stocked
  • Follow all safety procedures and company standards
  • Participate in an on-call rotation to assist customers with urgent needs

Benefits

  • Competitive hourly pay plus aggressive commission opportunities
  • Company vehicle and fuel card
  • 401(k) with company match
  • Health, dental, and vision insurance
  • Life insurance
  • Paid time off
  • Strong support team and organized operations
  • A professional environment with no corporate red tape
  • Opportunities for advancement as the Naples location grows
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