HVAC Service Technician

Cascade Residential Servi • Grapevine, TX

4h • Onsite

About The Position

We are seeking an experienced and motivated HVAC Service Technician to join Elmer's growing service team. In this role, you will be responsible for diagnosing, repairing, maintaining, and servicing residential and light commercial HVAC systems while delivering an outstanding customer experience at every call. The ideal technician is skilled, dependable, professional, and takes pride in quality workmanship.

Requirements

• Minimum of 3-5 years air conditioning experience required
• High School Diploma/GED or equivalent experience
• Valid Driver’s License
• One-year related experience in the HVAC industry or equivalent combination of education and experience
• Climbing up and down on ladders and equipment
• Heavy lifting required (50-75) pounds, ladder work and tight space work required from time to time.
• Ability to pick-up a minimum of 25 pounds consistently and carry up to 250 feet unassisted.
• Operate handheld power tools.
• Wear personal protective equipment.
• Ability to work more than 40 hours per work week and up to 12 hours per day, as needed.

Nice To Haves

• 3-years related experience in the HVAC industry or equivalent combination of education and experience
• Proven ability to complete a service diagnosis and complete minor repairs
• 5-years related experience in the HVAC industry or equivalent combination of education and experience
• Proven ability to complete a service diagnosis and complete repairs (minor to complex in nature)
• Driver's License (Preferred)

Responsibilities

• Travel to homes and businesses daily as scheduled
• Troubleshooting the electrical systems in the AC and diagnostic repairs
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems.
• Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.
• Provide exceptional customer service while addressing client concerns and inquiries.
• Determine customer’s needs and discuss all solutions.
• Generate sales on every call.
• Inspect current HVAC systems for efficiency and safety.
• Conduct performance tests with specialized tools
• Renew maintenance contracts for current customers.
• Sell maintenance contracts to new customers.
• Maintain accurate inventory of all tolls and HVAC parts.
• Troubleshooting current HVAC system issues
• Repair damaged HVAC systems
• Responsible for equipment tune ups / CTUs
• Responsible for vent cleanings (Includes blower wheel cleaning + in place evap cleaning)
• Responsible for Lead Setting
• Accountable for Tune Ups that are focused on Service and Sales
• Assists in Corrections/Installs when necessary
• Preform evaluations & consultations with potential customers
• Perform preventative maintenance on HVAC systems.
• Obey company Code of Ethics and Team Rules

Benefits

• Competitive hourly pay (based on experience) plus performance-based incentives
• Overtime opportunities and on-call pay
• Company truck, fuel card, and tools (for qualified technicians)
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Uniforms, phone, and ongoing professional training
• Clear career advancement into Lead, Senior Technician, or Service Management
• Health savings account
• Professional development assistance
• Referral program
• Employee assistance program
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED