HVAC Service Technician
About The Position
Hendrick Heat, Air, & Plumbing is hiring a residential HVAC Service Technician to troubleshoot, diagnose, repair, maintain, and test home HVAC systems. Technicians perform comprehensive system evaluations, educate customers about repair and replacement options, and help improve home safety, efficiency, and performance. The role is customer-facing and sales-driven, with a value-based approach focused on doing what is right for the customer while meeting service and revenue goals. The technician also works with customer service and dispatch teams, maintains a clean truck and job site, completes documentation, and mentors apprentices. Hendrick offers ongoing training, career development, and advancement opportunities.
Requirements
- Three or more years of residential HVAC service experience.
- Strong knowledge of HVAC diagnostics, airflow, and refrigeration principles.
- EPA Certification required.
- Knowledge of local HVAC codes and industry best practices.
- Experience performing repairs, maintenance, and customer-facing service work.
- Commitment to continuous learning and development.
- Clean driving record.
- Excellent verbal and written communication skills.
- High integrity and exceptional customer service skills.
Responsibilities
- Troubleshoot, diagnose, and repair residential HVAC systems.
- Perform maintenance, repairs, and testing on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
- Navigate crawlspaces and attics as needed.
- Educate customers and provide repair and replacement options.
- Present financing and maintenance plan options.
- Ensure systems are operating safely and efficiently.
- Meet and exceed service and revenue goals.
- Deliver an exceptional customer experience that builds trust and generates referrals.
- Partner with customer service and dispatch teams to ensure success.
- Maintain a clean, organized truck and job site.
- Mentor and train apprentices.
- Complete invoices, timecards, and documentation accurately and on time.
Benefits
- Hourly pay plus commission and unlimited earning potential.
- Medical, dental, and vision health insurance benefits.
- Company-provided cell phone.
- Paid time off and paid holidays.
- 401(k) retirement plan.
- Paid ongoing training and career development.
- Company-provided truck and fuel card.
- Career advancement opportunities with a growing organization.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
