HVAC Service Technician

HTS Engineering Ltd.•Austin, TX

About The Position

HTS Engineering Ltd. is seeking an HVAC Service Technician to diagnose, repair, maintain, and inspect HVAC systems. The role involves communicating with clients about system operation and maintenance, preparing multi-option quotes, and advising customers on repairs, upgrades, energy efficiency, and preventative maintenance. The technician is expected to meet performance goals, fulfill scheduled on-call duties, maintain accurate work and materials records, and ensure work complies with applicable codes and quality standards. HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ representative in North America, with 20 locations in the United States and Canada. The company describes its brand promise as reflecting a commitment to the success of employees, suppliers, customers, and end users involved in HVAC system selection, design, purchase, installation, and maintenance. HTS provides equal employment opportunities and prohibits discrimination and harassment based on protected characteristics under applicable laws.

Requirements

  • At least 4 years of HVAC service experience.
  • Valid EPA Certification.

Nice To Haves

  • Mech 4 license preferred.
  • NATE certification preferred.

Responsibilities

  • Diagnose and repair HVAC system issues involving electrical, mechanical, and refrigerant components.
  • Perform routine maintenance and inspections on HVAC systems.
  • Communicate effectively with clients about system operation and necessary maintenance.
  • Provide detailed, multi-option quotes and discuss repair or upgrade choices.
  • Identify opportunities to offer additional services, upgrades, or preventative maintenance.
  • Advise customers on energy-saving tips, system upgrades, and maintenance best practices.
  • Meet or exceed assigned daily, weekly, or monthly performance goals.
  • Fulfill on-call duties according to the department schedule.
  • Maintain accurate records of work performed and materials used.
  • Ensure work is completed to code and meets quality standards.
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