HVAC Service Technician

Black Diamond Plumbing & Mechanical, Inc•McHenry, IL

2d•Onsite

About The Position

This position is primarily responsible for troubleshooting, diagnosis and repair of residential and light commercial heating and cooling systems.

Minimum of 5 years HVAC service experience
Universal EPA Certification
Service experience with hydronic systems, mini-split systems, Space-pak and Unico systems, roof-top units and traditional split systems
Work with industry-related tools, materials and supplies including ductwork
Ability to regularly move, lift, and carry objects weighing up to 50 pounds
Ability to climb extension ladders to access roof-top units
Detail oriented and customer service focused
Strong listening and communication skills
Valid Driver’s License with clean driving record
Willingness and ability to work evenings and weekends as needed
Willingness and ability to learn, attend classes for professional advancement

Troubleshoot, diagnose and repair heating and cooling units
Perform maintenance on heating and cooling equipment
Analyze system for safety and efficiency
Offer various solutions to heating, cooling, indoor air quality issues for residential and light commercial clients
Communicate with customers regarding options and costs, obtaining approval for repairs/replacements
Document services, explaining guarantees/warranties, collecting payment, and delivering payment to the office
Train less-experienced technicians
Promote service agreements
Knowledge and offering of payment assistance through financing of service costs
Additional job duties as assigned