Experienced HVAC Service Technician

Lane Valente Industries•Norfolk, VA

About The Position

Lane Valente Industries is an international construction and facility maintenance company with offices throughout the U.S. and Canada. The company has an in-house team of field technicians who service major U.S. corporations and are supported by office managers. It seeks talented, productive team members who demonstrate integrity and a commitment to learning. The HVAC Service Technician performs service work and site maintenance for national accounts. The role services products and equipment on assigned projects, diagnoses and repairs systems at customer locations, and provides technical support while working to ensure customer satisfaction. It also includes preventive maintenance, site surveys, replacements, modifications, installation preparation, customer contact, vehicle and equipment upkeep, and completion of job documentation. Regular travel is required, including some overnight travel as needed, and flexibility to work overtime and weekends is necessary.

Requirements

Five years of experience.
Flexibility to work overtime and weekends as necessary.
Ability to travel regularly, including some overnight travel as needed.

Responsibilities

Service products and equipment on assigned projects and ensure customer satisfaction.
Use hand tools and interpret blueprints or engineering specifications to diagnose and repair units.
Identify, analyze, diagnose, and repair systems and products at customer locations.
Perform preventive maintenance, site surveys, replacements, and modifications as needed or requested by customers.
Prepare for on-site installations and repairs by examining building layouts, anticipating difficulties, gathering materials, and coordinating on-site work as necessary.
Inspect vehicles for condition and cleanliness.
Maintain vehicles by keeping service records, scheduling work, and completing repairs and maintenance.
Inspect equipment for signs of wear and notify the customer and/or Operations Manager of findings.
Document work by completing job paperwork, including daily time, progress, and duration, and maintaining files.
Represent the company as a direct customer contact.
Determine which parts to order for repairs and when they are needed.
Record parts, materials, labor, subcontractor, and other cost data for each assignment, and return unused resources.
Submit required paperwork and reports in a timely manner.
Keep current on products, including their installation, operation, maintenance, service, and repair.
Read and interpret product specifications.
Provide technical support to customers.
Travel regularly, including overnight travel as needed, and work overtime or weekends when necessary.