HVAC Service Technician

ACE Hardware • Conover, NC

72d • Onsite

About The Position

We are looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance – it’s all about continuous improvement & empowering our employees to reach their full potential.

Requirements

• Minimum 3 years of HVAC experience.
• Strong knowledge of HVAC industry best practices and building codes.
• EPA Universal Certification.
• Valid Driver’s License and Clean MVR.
• High standards for your work.
• Excellence & integrity matter to you.
• A growth-mindset and the want to get better every day.
• The ability to hustle & thrive under pressure.
• You are able to be a true team player with a positive attitude at all times.
• You are dependable and consistent in all areas.

Responsibilities

• Provide an exceptional experience through efficient and accurate service and effective communication.
• Maintain, diagnose, troubleshoot, and repair all residential equipment including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless and more.
• Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant, and electrical challenges presented in residential equipment.
• Maintain accurate logs of all work performed & required truck inventory necessary to complete all flat-rate repairs.
• Educate and inform customers on improvements to the comfort, efficiency, or safety of their homes.
• Assist in the development of junior service technicians.
• Follow all companywide systems and administrative details as they relate to the service department.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) retirement savings plan with matching contributions
• Incentive/Commission/Bonus opportunities
• Paid time off
• Paid holidays
• Company paid short-term disability
• Company paid long-term disability
• Life insurance benefits
• Warehouse Merchandise Discount
• Robust Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED