HVAC Service Technician

Sila Services • Rocky Mount, VA

40d • Onsite

About The Position

Davis Heating, Cooling, Plumbing & Electric is seeking an experienced HVAC Service Technician to join their growing team in Rocky Mount, VA. The company has built its reputation on delivering reliable home comfort solutions and exceptional customer service. This role involves diagnosing, repairing, maintaining, and servicing residential heating and cooling systems while providing an exceptional customer experience. The ideal candidate enjoys troubleshooting mechanical problems, helping homeowners, and working with a company that values quality workmanship and professional growth.

Requirements

• Previous residential HVAC service experience required.
• Strong diagnostic and troubleshooting abilities.
• Thorough knowledge of heating, air conditioning, heat pump, refrigeration, electrical, and airflow systems.
• EPA Universal Certification required.
• Ability to work independently while managing multiple service calls.
• Strong organizational and time management skills.
• Valid driver's license with an acceptable driving record.

Nice To Haves

• NATE Certification preferred but not required.
• Excellent customer service and communication skills.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential heating and cooling systems.
• Perform preventive maintenance on furnaces, air conditioners, heat pumps, mini-split systems, and indoor air quality equipment.
• Accurately diagnose electrical, refrigeration, airflow, combustion, and mechanical system issues.
• Explain findings and provide homeowners with repair, replacement, and maintenance recommendations.
• Perform system testing, equipment startups, and operational checks to ensure peak performance.
• Complete service documentation, estimates, and required paperwork using company software.
• Maintain a clean, organized, and safe work environment while respecting customers' homes.
• Ensure all work complies with manufacturer specifications, local codes, and company quality standards.
• Build lasting customer relationships through professionalism, integrity, and exceptional service.
• Participate in ongoing technical, product, and safety training.

Benefits

• Competitive compensation with performance incentives
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Company-Provided Vehicle
• Company Phone and Tablet
• Uniforms Provided
• Ongoing Technical Training and Professional Development
• Year-Round Stable Employment
• Career Advancement Opportunities
• Supportive, Team-Oriented Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed