HVAC Service Technician II

Fidelity Building Services Group•Wichita Falls, TX

42d•Onsite

About The Position

An HVAC Service Technician-Level 2 provides HVAC/R services with specific responsibility for identifying repair and/or replacement needs, installing, repairing, maintaining and upgrading HVAC/R systems and equipment, and assisting other skilled trades. This role involves diagnosing problems, performing preventative maintenance, repairing systems to ensure a comfortable living/working environment, and responding to emergency situations. The technician will also provide customers with information on service agreements and comfort improvements, complete approved repairs efficiently and safely, collect payments, maintain a clean work area and service vehicle, and coordinate with dispatch. There may be opportunities to supervise others.

Requirements

Proficient Verbal and Written English language skills
Meet all qualifications and tool requirements of Level 1 (plus tools on Level 2 list)
Ability to learn and apply diagnostic techniques
Ability to troubleshoot most air conditioning and heat pump system malfunctions both residential and commercial
Ability to diagnose air flow problems using approved methods
Ability to diagnose and repair various zone systems
Ability to help with HVAC installations
Have a basic understanding of how chillers and boilers work and have the ability to make minor repairs
Ability to follow and carry out both written and verbal instructions in a timely manner
Ability to arrive on time daily
Ability to quickly troubleshoot problems
Ability to follow controls/wiring schematic
Ability to braze/solder/weld
Ability to safely use ladders in performance of job duties including climbing and descending from a ladder
Ability to work at heights above ground floor level
Ability to move safely over uneven terrain or in confined spaces
Willingness to invest time in training seminars, classes, and self-taught training.
Adaptability: Manage competing demands and frequent changes in a fast paced work environment.
Maintain professional well groomed, workman like appearance with no visible tattoos or piercings
Maintain professional attitude at all times
RH LH Snips
Scratch Awl
Small Hammer
Cordless Drill w/bits
RH LH Offset
Large screwdriver
Large Pliers
Broken bolt/screw extraction kit
Crimper
Black Sharpie
Flashlight
Pulley Removal Set
2x Tape Measure
Tap & Die Set
Hygrometer
Flat bar to align shafts/pulleys
Refrigerant Manifolds
High school diploma or equivalent
Completion of HVAC trade school
2 or more years of field experience as an HVAC Service Technician
Valid Texas Driver’s License and insurability by Company insurance carrier
EPA certification
Authorized to work in the U.S. - E-Verify System is used to verify employment eligibility
Will be subject to Pre-Employment drug and alcohol tests, background investigation and/or credit check

Nice To Haves

Nate certification preferred

Responsibilities

Coordinates with supervisor and/or other trades for the purpose of completing projects and work orders efficiently.
Diagnoses causes of problems and/or failures in heating/air conditioning systems.
Inspects HVAC systems and their components for the purpose of evaluating condition, identifying necessary repairs, and recommending preventative maintenance.
Performs routine preventative maintenance to ensure ongoing functioning of HVAC systems.
Repairs heating and air conditioning systems and/or components for the purpose of ensuring a comfortable living/working environment.
Responds to emergency situations during or after hours to ensure resolution of immediate safety concerns.
Provide customers with information and pricing on service agreements, accessories, quality, cost and other comfort improvements.
Complete approved repairs, improvements, or installations within industry standard times, following proper safety procedures.
Collect for work performed.
Clean equipment and work area upon completion of work.
Coordinate work with dispatch.
Provide information required by dispatch to keep jobs organized and customers informed of progress.
Maintain material stock levels in service vehicle as well as keeping vehicle clean and organized.
Complete paperwork as required on a timely basis.
Perform approved repairs on a timely basis.
May be asked to work in other departments as needed.
May be asked to assume responsibility of jobs that require supervision of others.