HVAC Service Technician, II

Link Engineering Company•Plymouth, MI

8d•Hybrid

About The Position

Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment, specializing in customized solutions for the Automotive, Aviation, Off-Highway, Rail, and Civil Engineering industries. Established in 1935, LINK is a family-owned company that treats its customers and employees as family, offering constant opportunities for learning and development. The company is seeking a talented HVAC Service Technician, II responsible for routine planning, controlling, and coordinating the activities of Field Technicians, as well as customer interaction, staff communication, and job coordination with the administrative office.

Requirements

Universal EPA 608 Certification required.
Minimum of 3 years of technical service experience with low temperature and cascade refrigeration systems.
High School Diploma or equivalent.
Keep up with new techniques and technologies in the field.
Highly motivated and self-directed.
Ability to set priorities and meet deadlines.
Hands-on problem solving and continuous improvement support.
Strong Customer orientation.
Ability to work well in a Team.
High attention to detail for Customer satisfaction.
Strong oral, written and interpersonal communication skills.
Strong independent organizational and analytical skills.
Strong Microsoft Office skills.

Nice To Haves

Proven supervisory experience preferred.

Responsibilities

Work in the office and in the field, coordinating refrigeration system repairs, installation, maintenance, and updates.
Estimate service-related repairs and communicate with Sales department.
Independently detailing, coordinating, managing, and completing service repairs.
Ability to lead a team of technicians as required.
Continuously update professional knowledge and learn about new products and features.
Support the HVAC Manufacturing Business Unit engineers and Sales departments as required.
Maintain accurate records of all maintenance and repair work.
Work closely with other Team members and departments to ensure all refrigeration needs are met.
Must have strong understanding of industrial refrigeration systems, electrical controls, and be proficient in AC/DC, wiring, calibration, and pneumatics.
Coordinate AC/DC, Electrical Troubleshooting, Pneumatics, Wiring, Calibration, Cooling, and Electrical Controls operations in the field.
In-depth knowledge of refrigeration systems and their components.
Support and coordinate troubleshooting for complex refrigeration issues.
Ensure all work is carried out in accordance with Company Policies and Safety Standards.
Ensure work is performed in a safe manner using all available safety equipment.
All other related duties as assigned.
Possess mental faculties consistent with performing the minimum requirements of the job.
Adhere and perform all duties aligned with the core values of the LINK Group organization, Can-Do Attitude, Courage, Commitment, Humility and Accountability.