HVAC Service Project Manager

AIR Control Concepts•Elkridge, MD

3d•$60,000 - $70,000•Onsite

About The Position

Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience. We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors.

Requirements

Work experience as a Project Manager, Service Coordinator or similar role preferred
Knowledge of project management software (e.g. Trello or Microsoft Project)
Strong communication and customer service skills with a professional, team focused mindset.
Solid organization and time-management skills
Clear and effective communication with customers, coworkers, and supervisors is essential, both in person and electronically.
Capable of reviewing their work for accuracy and making necessary adjustments.

Responsibilities

Coordinate project activities, including simple tasks and larger plans.
Manage schedules, arrange assignments, and communicate progress to all team members.
Prepare action plans, analyze risks and opportunities, and gather necessary resources.
Manage service quotes and projects from proposal to fulfillment.
Coordinate with accounting for billing.
Break projects into doable tasks and set timeframes and goals.
Create and update workflows.
Conduct risk analysis.
Schedule regular meetings and record decisions (e.g. assigned tasks and next steps).
Prepare and provide documentation to internal teams.
Retrieve necessary information (e.g. user/client requirements and relevant case studies).
Track project expenses.
Monitor project progress and address potential issues.
Coordinate quality controls to ensure deliverables meet requirements.
Measure and report on project performance.
Act as the point of contact for all participants.
Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
Coordinate with internal teams to ensure efficient scheduling and follow-up.
Contribute to the team and company by stepping in where needed.