HVAC Service Manager - A/D Air Conditioning & Heating

VeriTech Plumbing•Los Angeles, CA

3d•Onsite

About The Position

AD Air Conditioning is seeking a driven, experienced HVAC Service Manager to lead and expand its service division. This role is for a proven leader who thrives on building winning teams, delivering exceptional customer experiences, and driving operational growth. The company specializes in high-quality residential and commercial HVAC solutions throughout Southern California and is looking for a leader to elevate its service department. This is a full-time position with a competitive base salary plus performance bonuses.

Requirements

5+ years of HVAC service management or leadership experience
Strong knowledge of residential and commercial HVAC systems
Proven ability to lead, motivate, and develop service teams
Experience managing budgets, KPIs, scheduling, and operational performance
Excellent communication, leadership, and problem-solving skills
Strong understanding of customer service and sales-driven service operations
Valid driver’s license and clean driving record preferred

Responsibilities

Manage day-to-day HVAC service operations while driving revenue growth, efficiency, and customer satisfaction.
Recruit, mentor, and develop service technicians, dispatchers, and support staff while creating a culture of accountability and excellence.
Identify opportunities for maintenance agreements, system replacements, and service growth while maintaining strong client relationships.
Monitor KPIs, technician performance, scheduling efficiency, and departmental profitability to ensure operational success.
Ensure every customer receives professional, timely, and high-quality service that reflects the AD Air Conditioning standard.
Help shape the company's future through strategic planning, process improvements, and scalable operational systems.