HVAC Service Manager

Steve Basso Plumbing Heating & A/C • Stratford, CT

11d • Onsite

About The Position

Steve Basso Plumbing, Heating & A/C is seeking a full-time HVAC Service Manager in Stratford, CT to lead HVAC and plumbing operations, mentor professionals, and drive results. This role involves leading a team of HVAC technicians, plumbing technicians, customer service representatives, and dispatchers, ensuring smooth and efficient department operations. Key responsibilities include coordinating scheduling and dispatch, overseeing budgets, monitoring inventory, managing vehicle maintenance, serving as the primary point of contact for customer concerns, providing technical guidance, assisting with troubleshooting, staying updated on industry technologies and code requirements, identifying growth opportunities, generating sales leads, supporting estimates, and ensuring compliance with OSHA safety standards and environmental regulations. The manager will also focus on creating a productive and positive workplace culture.

Requirements

• 8+ years of HVAC experience
• Current CT HVAC License
• Solid understanding of HVAC systems, repair, and maintenance
• Strong leadership and communication skills
• Ability to recruit, motivate, and mentor diverse teams
• Strong organizational and time management skills
• Skills in budgeting, sales, and performance metrics
• Ability to resolve conflicts and foster a positive work environment
• Valid driver's license and clean driving record

Nice To Haves

• Residence within 25 miles of the 06615 ZIP code

Responsibilities

• Lead a team of HVAC technicians, plumbing technicians, customer service representatives, and dispatchers.
• Ensure the HVAC and plumbing department operates smoothly and efficiently.
• Coordinate scheduling and dispatch operations.
• Oversee budgets.
• Monitor inventory levels.
• Manage vehicle maintenance programs.
• Serve as the primary point of contact for customer concerns, providing solutions.
• Offer technical guidance and assist with advanced troubleshooting.
• Keep the team informed on evolving industry technologies and code requirements.
• Identify growth opportunities and generate sales leads.
• Support estimates.
• Ensure compliance with OSHA safety standards and environmental regulations.
• Create a productive, positive workplace culture.

Benefits

• Competitive salary of $110,000 to $135,000 per year
• 100% company-paid health insurance
• 401(k) with a 3.5% company match
• Paid holidays
• Vacation time
• Education reimbursement
• Access to a personal financial consultant after 12 months of employment
• Brand New Shop and location

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed