HVAC Service Manager

Coolray Heating and Cooling Tennessee • Nashville, TN

16d • $80,000 - $90,000 • Onsite

About The Position

Coolray Heating & Cooling in Tennessee is seeking a service-focused leader as their HVAC Service Manager to join their team. The Atlanta headquartered Coolray family of companies have been locally owned and operated since 1966. Their team is comprised of exceptional people who are passionate about their talents and abilities. They recognize the vital role their team members play in the success of their business and prioritize work-life balance, being family-oriented, and supportive of life's turns. They challenge and channel team members' intelligence and ingenuity and provide them with a sense of purpose, achievement, ample compensation, and participation in Coolray’s success.

Requirements

• High School Diploma or equivalent
• An in-depth knowledge of HVAC systems for residential and commercial dwellings
• Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
• Ability to build business in the private sector, as well as the public sector
• Have an understanding of general HVAC design with have an overall general knowledge of HVAC material costs
• Positive energy and enthusiasm to drive sales and company growth
• Ability to prioritize, set goals, and manage multiple tasks, handle deadlines

Nice To Haves

• Bachelor's Degree preferred

Responsibilities

• Develop a culture of performance excellence to encourage employment growth
• Drive the HVAC department sales through training and development of the field technicians
• Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
• Coach service technicians on how to increase average ticket, closing rate and monthly truck revenue
• Provide a constant flow of product and sales training
• Promote lead generation
• Monitor and control call backs and warranties
• Handle all escalated customer concerns by demonstrating 100% customer satisfaction

Benefits

• Competitive Compensation Packages: $80,000-$90,000 with bonus eligibility
• Paid Time Off (PTO)
• Health, Vision, and Dental insurance plans that you and your family can choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term, and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED