HVAC Senior Technician - Dollywood Theme Park - Full Time Year Round

The Dollywood Company•Pigeon Forge, TN

5d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking an HVAC Senior Technician who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal HVAC Senior Technician will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The HVAC Senior Technician will assist with overseeing the day-to-day operation and job distribution for the craft they represent within the facilities maintenance team. They will assist the Dollywood Company and facilities maintenance with maintaining Dollywood’s park infrastructure ensuring compliance with state and federal regulations and company policies and procedures. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

High school diploma or equivalent required
Must be at least 18 years old
Minimum of Four (4) years’ craft level experience with demonstrated servant leadership skills including: motivating, coaching, counseling, and providing positive feedback
Basic computer skills including working knowledge of Microsoft applications
Must be a Certified HVAC Technician
A minimum of eight (8) of documentable HVAC journeyman level operation, maintenance and repair experience in the HVAC and refrigeration trade
Knowledge of all applicable codes, standards, regulations and or park building requirements
Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis
Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check

Nice To Haves

Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must have professional appearance with good personal hygiene
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Must be able to communicate effectively with Guests and Hosts using approved communication methods
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Able to use hand tools, power tools and equipment such as air compressor, skill saw, electric drill, impact wrench, hand wrenches, shovel, etc.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to perform these operations using units of the Metric system in weight measurement, volume, and distance
Able to compute rate, ratio, and percent and to draw and interpret spreadsheets
Able to use hydraulic/pneumatic schematics and mechanical blueprints during routine maintenance/troubleshooting
Able to understand machine prints with dimensions and tolerances as well as read and understand mechanical assembles and associated terminology
Able to be clean shaven in order to properly utilize a respirator

Responsibilities

Assist the supervisor and managers with leading, guiding and/or training of other craftsmen within the trade represented ensuring applicable procedures and techniques are being followed
Develop plans such as scoping out jobs to obtain materials and resources needed to meet production of work orders and request
Prepare written reports and/or material requests
Responsible for overseeing material inventory, maintaining the inventory and organization of the inventory
Assist in the development and carry out of daily tasks, assignments, along with communicating with internal hosts and management on work order status and any crew related situations
Monitor quality, completion and accountability for the Facilities Maintenance team being represented
Ensure all work conforms to all applicable rules, regulations and codes
Assist with the tracking of the park’s infrastructure and with winter work projects
Install, modify, trouble shoot and repair HVAC/refrigeration systems and major appliances
Calculate electrical loads and size systems
Inspect, troubleshoot, and repair various types of Food service equipment
Install duct systems
Design and install HVAC systems in new construction buildings and attractions
Accomplish equipment or material take offs from blueprints and/or schematics
Design and install natural gas systems in compliance with all applicable codes
Document all repairs and maintain refrigerant usage log
Independently maintain, repair & replace complex mechanical, electrical, plumbing & Food Service equipment in a fast-paced environment
Comply with OSHA regulations; federal, state, and local laws/regulations and applicable industry standards
Must have the ability to attend technical training courses in specialized HVAC, Mechanical, plumbing, Electrical & Food Service Equipment
Ability to gain state certifications & licensing within (1) year of employment