HVAC Senior Service Technician

M and M Heating, Cooling, Plumbing and ElectricalLongmont, CO
Onsite

About The Position

Are you an experienced HVAC Service Technician who takes pride in delivering exceptional customer experiences and enjoys helping homeowners make informed decisions about their comfort systems? If so, we want you on our team! We're looking for a HVAC Lead Service Technician who combines strong technical expertise with a consultative approach to customer service. This is an opportunity to work for a growing residential HVAC company that invests in its people, rewards performance, and provides a clear path for career advancement. Our top technicians don't just fix equipment—they build trust, solve problems, and help homeowners improve their comfort, safety, energy efficiency, and peace of mind.

Requirements

  • 3 - 5+ years of residential HVAC service experience.
  • Strong diagnostic and troubleshooting abilities.
  • Proven ability to communicate effectively with homeowners.
  • Confidence presenting solutions and recommendations.
  • A customer-first mindset with a passion for helping people.
  • EPA Certification required.
  • Valid driver's license with a clean driving record.
  • Self-motivated, goal-oriented, and driven to succeed.

Responsibilities

  • Diagnose, repair, and maintain residential heating and cooling systems.
  • Perform thorough inspections and identify opportunities to improve system performance.
  • Provide homeowners with clear explanations of findings and recommendations.
  • Ensure every service call is completed with professionalism, quality, and attention to detail.
  • Educate homeowners on repair options, system upgrades, indoor air quality solutions, and maintenance plans.
  • Present solutions that genuinely fit the customer's needs and budget.
  • Build lasting customer relationships through honesty, expertise, and outstanding service.
  • Generate replacement opportunities and referrals through exceptional customer experiences.

Benefits

  • Competitive base pay with commissions for high earning potential
  • Company vehicle, tools, and uniforms.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Company paid life insurance
  • Paid time off and holidays
  • Company cookouts and team events
  • Ongoing training and career advancement opportunities
  • Competitive hourly pay
  • Uncapped performance incentives
  • Bonus opportunities for memberships, accessories, and replacement leads
  • Ongoing technical and sales training
  • Leadership development programs
  • Clear advancement paths within a growing company
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