HVAC Selling Technician - Residential

Apex Service Partners•Tucson, AZ

7d•$70,000 - $200,000•Onsite

About The Position

Pride is a leading provider of HVAC and home comfort solutions in Tucson! We are committed to delivering exceptional customer service and providing our clients with the highest quality products and installations. We pride ourselves on our team of dedicated professionals who are passionate about creating comfortable and healthy home environments. As an HVAC Selling Technician, you will be both a trusted technical expert and a customer-facing advisor. You’ll diagnose, service, and repair HVAC systems while also selling homeowners on replacement options, upgrades, and comfort solutions. This hybrid role combines hands-on HVAC service work with consultative sales, ensuring customers receive both immediate service and long-term solutions tailored to their needs.

Requirements

2–5 years HVAC residential service experience
Must have residential HVAC Experience
Proven ability to diagnose and repair residential HVAC systems.
Excellent communication, interpersonal, and presentation skills.
Customer service orientation with ability to build trust and rapport.
Technical aptitude and willingness to learn complex product information.
Valid driver’s license and ability to handle physical workload (lifting 50 lbs).

Responsibilities

Diagnose, service, and repair residential HVAC equipment.
Demonstrate efficient and effective problem-solving skills.
Participate in manufacturer and safety training; adhere to all safety policies.
Conduct in-home assessments to evaluate existing residential HVAC systems and comfort needs.
Educate homeowners on product offerings including furnaces, air conditioners, heat pumps, and indoor air quality systems.
Deliver persuasive, informative presentations highlighting benefits, financing options, and installation timelines.
Prepare accurate proposals and guide customers through decision-making.
Build rapport and maintain strong customer relationships throughout the service and sales process.
Track activities and progress using CRM software.
Generate leads through service calls, referrals, and company-provided resources.
Follow up with potential customers in a timely and professional manner.
Work closely with installation and service teams to ensure seamless project execution.
Share customer insights with management to improve service and sales strategies.