HVAC Sales Representative

FIRSTCALL MECHANICAL GROUP LLC • Boston, MA

6d • $75,000 - $110,000 • Onsite

About The Position

FirstCall Mechanical is seeking an HVAC Service Sales Representative to join their team. This role is crucial for the growth and profitability of the HVAC Service business. The chosen candidate will be responsible for initiating, establishing, and building profitable service relationships with new customers for FirstCall Mechanical. The company is committed to building durable partnerships and is actively expanding nationwide, partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Mechanical also focuses on employee growth and development, believing that individual success contributes to overall success.

Requirements

• 2-3 previous progressive sales roles
• Aptitude for technical knowledge with high level of attention to detail
• Excellent presentation skills complete with the ability to captivate in both individual and group communications.
• Experience selling service and maintenance
• Exposure to sales methodologies, standards, and disciplines.
• Knowledge of Building HVAC Systems
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Mental stamina for problem solving and prioritizing multiple tasks.

Responsibilities

• Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts.
• Contacts prospective customers and schedules appointments.
• Builds a referral network to identify new customers.
• Conducts sales calls crafted to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment.
• Develops a sense of urgency to resolve needs and positions FirstCall Mechanical as the supplier of choice.
• Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization.
• Understands the customer's business and speaks their language.
• Reviews and finalizes proposals with prospects and secures their commitment to the FirstCall Mechanical solution.
• Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process.
• Keeps management informed of progress and account status using BuildOps tool and other means.
• Develops and implements territory marketing plans consistent with the FirstCall Mechanical business strategy.
• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry.
• Provides elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs.

Benefits

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• 401(k) Retirement Savings Plan with a 5% match
• Life Insurance
• Short & Long-Term Disability
• Up to 4 weeks of Paid Off
• 9 Paid Holidays + Veterans Day for Veterans
• Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Company vehicle or allowance
• Mobile phone or phone allowance
• Uniforms
• Work boot allowances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed