HVAC Sales Coordinator

Parker & Sons•Phoenix, AZ

9d•Onsite

About The Position

Parker & Sons is seeking a dedicated and self-motivated HVAC Sales Coordinator to join their team. This role involves managing the lead demands for Costco & Home Depot’s Service Provider Program (Centah & HD Service Center), supporting inbound calls, booking and assigning leads, and making outbound calls for estimates. The coordinator will also act as a backup for field support, handling payment inquiries and minor task-related questions. The company emphasizes rewarding hard work with generous pay, bonus potential, and a positive culture that includes team events and continuous training for professional and career growth.

Requirements

Customer service skills (2 yr minimum, sales experience a plus)
High school diploma or equivalent
Must be able to pass a background check
Flexible schedule- must be able to work holidays, come in early, stay late or cover team members when needed
Clear Communication Skills (written and verbal)
Empathy
Great Work Ethic
Initiative
Patient
Positive
Effective listener
Adaptability
Friendly and outgoing
Work with minimal supervision

Nice To Haves

Sales experience

Responsibilities

Answering heavy phones, scheduling inbound and outbound unit estimates.
Pre-qualifying and confirming retail leads, confirming non-retail leads and canceling/rescheduling leads.
Answering emails that pertain to scheduling and confirmations.
Understanding the dispatch board and service calendar.
Assisting service when the phones are busy and working the calls on hold status when necessary.