HVAC Refrigeration Service Technician

Nextech•Bentonville, AR

About The Position

Nextech is hiring an HVAC/R Service Technician to provide reliable, high-quality service to commercial clients. The role involves troubleshooting, repairs, installations, and preventive maintenance on HVAC/R systems, including their electrical, mechanical, and electronic components. Technicians perform maintenance and emergency service as needed, including after-hours on-call rotations, and document service details using company-provided iPads. The technician maintains a company vehicle, tools, and parts inventory; communicates with customers, dispatch, supervisors, and team members about service needs, equipment issues, work status, and safety procedures; and identifies additional service opportunities. The position includes travel to customer sites, possible overtime and weekend or holiday work, and occasional work in an office environment. The company provides a fully equipped van and gas card, paid port-to-port travel, a tool allowance, paid training, certification support, and education reimbursement.

Requirements

  • High school diploma or GED.
  • At least 2 years of recent experience as an HVAC/R field technician.
  • EPA certification.
  • Valid driver’s license.
  • Strong diagnostic and troubleshooting skills.
  • Ability to read and interpret schematics and work plans.
  • Basic comfort with mobile apps and technology.
  • Strong work ethic, positive attitude, and commitment to quality.
  • Willingness to work overtime, weekends, or holidays when needed.
  • Ability to communicate effectively in spoken and written English for service explanations, work updates, job-related questions, safety instructions, technical information, and service records.
  • Ability to safely work at heights using ladders up to 28–32 feet and operate equipment within manufacturer weight limits.
  • Ability to lift, carry, and maneuver tools and equipment, including extension ladders, up to 100 pounds.
  • Ability to bend, kneel, crouch, crawl, reach into confined spaces, and perform twisting, pushing, and pulling tasks.
  • Physical stamina and endurance for repetitive tasks and extended activity.
  • Ability to stand, sit, walk, and climb ladders throughout the day.
  • Ability to use vision, hearing, and verbal communication continuously.
  • Ability to operate work-related equipment such as iPads, cell phones, and computers.

Responsibilities

  • Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.
  • Perform maintenance and emergency service, including after-hours on-call rotations.
  • Document service details accurately using company-provided iPads.
  • Maintain the company vehicle, tools, and parts inventory.
  • Communicate service needs, equipment issues, work status, and safety procedures to customers, dispatch, supervisors, and team members.
  • Identify additional service opportunities and share them with customers.
  • Read and interpret job-related technical instructions and safety information.
  • Complete accurate service documentation.
  • Travel to customer sites as needed and follow applicable safety procedures.

Benefits

  • Sign-on bonus up to $3,000 for qualified candidates.
  • Eligibility for seasonal bonuses.
  • Company vehicle and gas card.
  • Paid port-to-port travel.
  • Tool allowance.
  • Paid training, certification support, and education reimbursement.
  • Multiple health plans, including a free employee-only option.
  • Dental coverage starting after 30 days.
  • Vision coverage starting after 30 days.
  • Free life insurance equal to annual salary.
  • 401(k) with a 50% company match on the first 6%.
  • Optional supplemental life, disability, accident, and critical illness coverage.
  • Seven paid holidays and paid time off.
  • Exclusive discounts on travel, auto, dining, and more.
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