HVAC Refrigeration Service Technician

Nextech•Waterloo, IA

11d

About The Position

Nextech is hiring an HVAC/R Technician to provide reliable, high-quality service to commercial customers. The role includes diagnosing and repairing HVAC/R systems, performing maintenance and emergency service, and completing installations and preventive maintenance. Technicians are dispatched from home and travel to customer sites in a company-provided, fully equipped van. The position includes after-hours on-call rotations and may require overtime, weekend, or holiday work as needed. Technicians document service details using company-provided iPads, maintain their vehicle, tools, and parts inventory, communicate with customers and internal teams about service needs and work status, and identify additional service opportunities. The role involves physical work at heights and in confined spaces, lifting and maneuvering equipment, and following applicable safety procedures.

Requirements

High school diploma or GED.
Minimum of 2 years of recent experience as an HVAC/R field technician.
EPA certification.
Valid driver’s license.
Strong diagnostic and troubleshooting skills.
Ability to read and interpret schematics and work plans.
Basic comfort with mobile apps and technology.
Strong work ethic, positive attitude, and commitment to quality.
Willingness to work overtime, weekends, or holidays when needed.
Ability to communicate effectively in spoken and written English for customer and team communications, understanding job-related questions and safety instructions, interpreting technical information, and completing service records.
Ability to safely work at heights using ladders up to 28–32 feet and operate equipment within manufacturer weight limits.
Ability to lift, carry, and maneuver tools and equipment, including extension ladders, up to 100 pounds.
Ability to bend, kneel, crouch, crawl, reach into confined spaces, and perform twisting, pushing, and pulling tasks.
Ability to maintain stamina for repetitive tasks and extended activity, and to stand, sit, walk, and climb ladders throughout the day.
Ability to use vision, hearing, and verbal communication continuously.
Ability to operate work-related equipment such as iPads, cell phones, and computers.

Nice To Haves

May require a Journeyman’s License in some states.
May require state-specific licenses.

Responsibilities

Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.
Perform maintenance and emergency service as needed, including after-hours on-call rotations.
Complete installations and preventive maintenance.
Document service details accurately using company-provided iPads and complete service records in English.
Maintain the company vehicle, tools, and parts inventory.
Communicate with customers, dispatch, supervisors, and team members about service needs, equipment issues, work status, and safety procedures.
Identify additional service opportunities and share them with customers.
Read and interpret job-related technical instructions, schematics, work plans, and safety information.
Travel to customer sites as needed and follow applicable safety procedures.

Benefits

Sign-on bonus of up to $3,000 for qualified candidates.
Eligibility for seasonal bonuses.
Company vehicle and gas card.
Paid port-to-port travel.
Tool allowance.
Paid training, certification support, and education reimbursement.
Multiple health plans, including a free employee-only option.
Dental and vision coverage starting after 30 days.
Free life insurance equal to annual salary.
401(k) with a 50% company match on the first 6%.
Optional supplemental coverage for life, disability, accidents, and critical illness.
Seven paid holidays and paid time off.
Discounts on travel, auto, dining, and more.