HVAC/R Technician

K&D Factory ServiceAllentown, PA
Onsite

About The Position

Commercial HVAC/R Service Technician wanted for multiple locations across Pennsylvania. K&D Factory Service, a company with a long history of servicing the Keystone State since 1945, specializes in the repair of commercial refrigeration, HVAC, and food service equipment for various institutions like restaurants, schools, hospitals, and nursing homes. They are seeking experienced Technicians with 2+ years of industry or related experience to join their team. The role involves performing dispatched service calls, diagnosing and repairing issues on commercial equipment, accurately reporting service activities, providing excellent customer experiences, and operating company vehicles, tools, and equipment responsibly. Technicians will also be part of an on-call schedule, which includes overtime pay.

Requirements

  • 3+ years of experience servicing HVAC/R systems or in a related industry
  • EPA Level 2 minimum
  • Strong Knowledge of electrical or mechanical systems is encouraged
  • Driving record must align with our safety standards
  • Strong problem-solving skills and a customer-first mindset
  • Must be 18 years of age
  • Completion of a Successful background check and drug screen

Nice To Haves

  • CFESA Certification or manufacturer training is a plus!

Responsibilities

  • Perform dispatched service calls, diagnose, and repair service issues, and all other problems on commercial equipment
  • Report all service activities accurately on the tablet after every call
  • Provide an excellent customer experience in supporting customers and partnering with internal team members
  • Ability to work on-call schedule (Including overtime pay)
  • Operate and manage company-issued vehicles, tools, and equipment according to company guidelines

Benefits

  • Competitive hourly pay + monthly technician bonus program
  • Overtime and double time for on-call work
  • Paid time off + holiday pay
  • Health, dental & vision insurance
  • Company-paid life and disability insurance
  • 401(k) with company match
  • Fully stocked company service truck, phone, tablet, and uniforms
  • Ongoing paid training through CFESA and manufacturers
  • Town Shares program
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