HVAC/R Technical Services Advisor/Training Instructor
About The Position
This role involves developing and delivering HVAC training, both hands-on and classroom-based, focusing on branded HVAC equipment. The instructor will train contractors on installation, troubleshooting, controls, and system operation through various methods including in-branch, on-site, and virtual sessions. Responsibilities also include creating training materials, building live training units, providing technical support to contractors, and assisting the technical team with product knowledge. The role requires staying current with new equipment and technologies through manufacturer partnerships, which may involve overnight travel. Additionally, the instructor will help troubleshoot advanced technical issues, promote training programs, and visit branches for unit repairs.
Requirements
- 5+ years of HVAC field experience with technical training.
- Strong knowledge of residential and light commercial HVAC systems.
- Excellent presentation and communication skills.
- Ability to teach technical concepts clearly to different skill levels.
- Comfortable speaking in front of groups and leading hands-on labs.
Nice To Haves
- EPA Section 608 Certification
- Prior teaching, training, or mentoring experience
- Experience with inverter technology, controls, and high-efficiency equipment
- Familiarity with load calculations and system design (Manual J, D, S)
- Proficient with basic computer tools (PowerPoint, training platforms, etc.)
Responsibilities
- Develop and deliver hands-on and classroom HVAC training.
- Train on branded HVAC equipment.
- Train contractors on installation, troubleshooting, controls, and system operation.
- Conduct in-branch, on-site, and virtual training sessions on branded equipment.
- Create training materials and presentations.
- Build live training units for hands-on training.
- Provide technical support to contractors over the phone and on-site.
- Support the technical team with product knowledge and application expertise.
- Partner with manufacturers to stay current on new equipment and technologies.
- Assist in troubleshooting advanced technical issues.
- Promote training programs to customers and help grow attendance.
- Visit different branches to assist with unit repairs.
Benefits
- Team-focused environment
- Hands-on role with room to grow
- Opportunity to build lasting customer relationships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
