HVAC/R Service Technician - Light Commercial

CoolSys • Greensboro, NC

4d

About The Position

The Service Tech 4 – HVAC performs maintenance, repair, and installation of heating, ventilation, air conditioning, and refrigeration systems. The technician troubleshoots complex HVAC issues, helps guide and train junior technicians, and ensures systems operate efficiently. The role serves customers by repairing and overhauling equipment, performing preventative maintenance, completing job tickets and work orders, maintaining truck inventory, and driving a company vehicle safely. Work must be performed safely, efficiently, and in a timely manner while exceeding customer expectations and reflecting CoolSys’s CARES culture: Collaboration, Accountability, Respect, Empowerment, and Safety.

CoolSys describes the role as offering competitive compensation, ongoing education and training, comprehensive benefits, year-round work across diverse customers and systems, and additional perks. Compensation is listed at $30–$40 per hour, with sign-on bonuses up to $3,000 per location.

Requirements

• High school diploma or GED, equivalent work experience, and trade or technical school classes.
• Pass Tech Skills level 4 with a score of 80% or better.
• Valid EPA certificate.
• 3–5 years of experience in construction HVAC, refrigeration, or a related industry.
• Chiller experience.
• Experience troubleshooting electrical control systems.
• Knowledge of hand and power tools.
• Knowledge of refrigeration equipment and refrigeration piping.
• Knowledge of computer-controlled systems.
• Ability to read and understand refrigeration, electrical, and plumbing blueprints.
• Valid driver’s license and good driving record.
• Ability to pump down all refrigeration systems and reclaim refrigerant from all types of systems.
• Good communication and presentation skills and excellent customer service.
• Ability to understand and follow company policies and procedures and applicable state and federal laws.
• Ability to use typical business tools, including email, Word, and Excel.

Responsibilities

• Repair and overhaul customer equipment, including compressors, water pumps, air handlers, and electrical and mechanical control devices.
• Repair refrigeration, heating, and ventilation equipment, including air conditioning units, evaporative condensers, ice machines, water pumps, gas furnaces, compressors, and electric motors.
• Perform preventative maintenance by diagnosing equipment malfunctions and operating deficiencies.
• Process job tickets and work orders and submit them to the appropriate department in a timely manner.
• Train new or less-qualified technicians as needed.
• Maintain proper truck inventory and drive the company vehicle safely.
• Follow the CoolSys CARES culture of Collaboration, Accountability, Respect, Empowerment, and Safety.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and prescription coverage.
• Paid vacation and holidays.
• 401(k) match.
• Paid online training and access to state-of-the-art training facilities.
• Quarterly bonus plan.
• Tuition reimbursement.
• Employee discounts on vehicles, hotels, and theme parks.
• Pet insurance.
• Sign-on bonuses up to $3,000 per location.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED