HVAC Maintenance Technician

Villara•McClellan Park, CA

7d•Onsite

About The Position

The HVAC Maintenance Technician is responsible for the ongoing performance, efficiency, and reliability of residential heating and cooling systems. This role focuses on preventative maintenance, system performance optimization, and early issue detection to ensure systems operate as designed and customers experience consistent comfort. Technicians will perform scheduled maintenance visits, complete system inspections, identify potential issues, and educate homeowners on system condition and improvement opportunities. This role plays a critical part in creating long-term customer relationships and generating future service and replacement opportunities.

Requirements

1+ years’ experience in the HVAC trade
Must be EPA Certified, Type II or Universal
Self-starter, reliable, flexibility with hours
Strong customer service skills
Must pass random drug testing
Understanding of the current regulations within the field
Excellent interpersonal communication skills on a technical level
Able to work both independently and as part of a team
General knowledge of power tools and techniques for care and safe use
Maintain a valid driver’s license and acceptable driving record
Demonstrable basic knowledge and skills for HVAC maintenance and repair of systems and equipment

Nice To Haves

Self-motivated, organized with a can-do attitude
Ability to work independently and as part of a changing team
Committed to creating and participating in a positive workplace culture
Capable of providing excellent internal and external customer interactions
Desire to work with hands and to be outside
Committed to arriving on time and ready to work
Committed to follow safety procedures
Self-leadership capabilities – the ability to lead yourself to meet your goals and those of the company
Ability to lead from within the team, and to offer assistance and guidance to other team members
Lead in the development of your own career with the assistance of the Skills Matrix and Dozuki Standard Work App

Responsibilities

Serving the clients by expertly servicing customers’ entire needs
Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service
Always explain to the client what service you are performing.
Explain and show the client how the company provides superior service
Perform full system maintenances and tune-ups, evaluating operation, airflow, efficiency, and overall system health
Identify signs of wear, inefficiency, or potential failure before breakdown occurs.
Inspect and test components of systems to ensure they are operable and safe
Educate customers on system operation, filter changes, and maintenance best practices.
Promote and explain maintenance memberships (Comfort Club) to support long-term system care
Keep service vehicle clean, organized, and fully stocked
Re-check all repairs and installations after you’ve repaired or replaced them, before leaving the client’s home to ensure everything is working properly and the client knows how to operate the system properly
Properly use the Pricing Guide.
Obey the company Vision and Guiding Principles.
Maintain a clean, organized job site
Always be safety conscious both on the job and while driving.
Participate actively in all training exercises, morning meetings and retreats.