HVAC Installation Manager

Reliable Heating & Air•Lawrenceville, GA

15h

About The Position

Our HVAC Installation Manager oversees the entire installation department, coordinating scheduling, material procurement, and field crew activities to ensure profitable, safe, and high-quality installations. Key duties include scheduling projects, managing team productivity, addressing customer concerns, reviewing job packets, and conducting site inspections.

Requirements

5+ years’ experience of previous leadership roles within HVAC installation or related field
Strong understanding of HVAC systems, building codes, and safety procedures.
Proven ability to manage teams and build professional relationships.
Familiarity with inventory management systems and scheduling software
Must display strong communication skills and technical competence.
Strong initiative to drive growth through superior customer service.
An interest in working in a fast-paced environment focused on customer service.
A can-do attitude with a high degree of integrity, sense of urgency and attention to detail
Proficiency with MS Office products and advanced Phone Apps
Excellent communication skills
Excellent analytical skills
Ability to pass a thorough background check and drug screen.
Clean and valid driver’s license and the ability to maintain a clean driving record.

Nice To Haves

EPA and NATE certification preferred.

Responsibilities

Direct oversight of installation dispatching, ordering, warehousing, truck inventory and maintenance, and tool inventory and maintenance
Oversee the building and completion of installation job packets to include ensuring complete and accurate forms in job folders.
Accurate ordering of materials to complete each installation and to ensure profitability.
Approves assignment of installation crews to each installation job
Manages the coordination of materials procurement with approved vendors for maximum efficiency and cost.
Manages the tracking of all unused materials and returning or reusing another job as applicable.
Manages the inventory of all trucks and warehouse material and stock products.
Maintains safety and quality as a top priority by scheduling and conducting monthly safety meetings.
Conducts regular job site and truck inspections
Ensures permit filing for installations requiring local permits to commence job.
Maintains departmental budget expectations to include job cost analysis of completed jobs.
Updates and amends schedules when necessary to keep a systematic plan for the Company and department.
Proactively resolves customer concerns ensuring satisfaction.
Creates and maintains processes for payroll processing within the department including team members’ GPSs, time sheets, supplemental pay, and time off requests.
Conducts coaching and discipline reviews with field team members.
Provides technical support and training for field team members
Manages the call back and correction processes.
Supports the Install Director and Sales Director in terms of job costing on each installation.
Enforces safety for install crews.
Other duties as assigned