HVAC Install Supervisor

Legacy Service Partners • Cedar Lake, IN

14h • Onsite

About The Position

As the HVAC Supervisor - Install, you will play a crucial role in overseeing our installation operations, managing a team of skilled technicians, and ensuring the successful completion of HVAC installation projects. If you are a dynamic and results-driven leader with a passion for delivering high-quality service, we invite you to apply for this exciting opportunity.

Requirements

• Proven track record in HVAC installation, with proven supervisory experience.
• Excellent presentation skills, able to convey confident and decisive messages.
• Strong multitasking abilities, enjoying working in the field with diverse teams on varied projects.
• Exceptional organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Strong customer service orientation, with a commitment to delivering exceptional service and maintaining long-term customer relationships.
• Proficiency in computer applications and HVAC software.
• Valid driver's license and a clean driving record.
• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Responsibilities

• Lead and manage a team of HVAC installers, providing guidance, training, and support to ensure exceptional performance and customer satisfaction.
• Set expectations for each installation, including safety and code requirements.
• Coordinate with installation technicians, installation coordinators, warehouse/inventory manager, fabrication, and sales manager to complete jobs on time and within budget.
• Conduct training sessions to enhance the skills and knowledge of installation technicians, ensuring high-quality installations.
• Establish and maintain customer rapport to ensure the highest levels of satisfaction.
• Monitor the performance of installation technicians, providing feedback and guidance for improvement.
• Promote enthusiasm and brand loyalty during daily huddles, team meetings, and one-on-one interactions.
• Resolve customer complaints quickly and favorably, following the company's established procedures.
• Analyze and control job expenses to meet budgetary requirements.

Benefits

• Full medical, dental, and vision packages including fully employer paid options
• 401(k) with company match
• ongoing training that directly results into bigger career opportunities combined with continuous education stipends

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed