HVAC Install Lead Technician
About The Position
KNIGHT, a division of RT Holdings Inc (Right Time Heating and Air Conditioning), is seeking energetic, motivated, and career-minded Lead Install Technicians. As a growing industry leader serving 250,000 customers annually across Canada, Right Time Heating and Air Conditioning provides service and home comfort solutions. The company values its employees as its most important resource, fostering growth in skills and wealth within a fun, culture-focused environment. They aim to be the best employers by having a dynamic and enthusiastic team. This role involves performing onsite installations, service, and repairs in residential homes, ensuring customers receive extraordinary service and peak performance from their home's electrical, plumbing, and heating/cooling systems.
Requirements
- A minimum of 3 years recent HVAC experience with exposure to furnaces, central and ductless air conditioners, gas boilers, water heaters including tankless heaters.
- Valid Gas Fitter Two License.
- Residential Air Conditioning License (Journeyman or RedSeal).
- Valid Driver's License with a clean record.
- Clear criminal record.
- Demonstrated strong technical, customer service skills and company metrics in current and previous roles.
- Effective at HVAC lead generation and CPP enrolments.
- Comfortable working from heights and using a ladder.
- An accountable and responsible personality, delivering high customer satisfaction and has a positive, can-do attitude.
- Ability to work efficiently and effectively within a team environment.
Responsibilities
- Performing onsite installations, service and repairs in residential homes.
- Ensuring customers heating, ventilation, and air-condition equipment meets or exceeds the Technical Standards & Safety Authority’s codes and municipal building codes and standards.
- Following all Energy Star installation processes and procedures.
- Educating customers on proper care and maintenance and promoting all various HVAC options.
- Completing general and specific HVAC equipment inspections.
- Maintaining a clean, fully stocked vehicle.
- Promoting products and services on every call.
- Providing a five-star experience on every call or making it right before leaving the customer's home.
- Requesting online reviews from customers.
- Contributing to high standards of health and safety.
- Completing the installation and commissioning of HVAC elements.
Benefits
- Competitive compensation
- A comprehensive benefits package including dental, health, prescription, and disability insurance
- Company matching RSP plan
- Additional incentive earnings
- Tuition reimbursement
- Company cell phone or Cell phone allowance provided
- Company vehicle with the ability to take home
- Uniforms provided
- A long-term career with training and continual improvement and growth opportunities.
- Cross-functional career opportunities
- Relocation opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
