HVAC Inside Sales

BARTLE & GIBSON•Calgary, AB

18d•Onsite

About The Position

We are currently in search of a career-orientated person to join our team. We are looking for the right candidate to train and develop for a career in Hydronics & HVAC. This position handles Inside Sales, and Quotations for our customers. The position operates in a fast-paced, dynamic, and rewarding environment.

Requirements

Exceptional customer service
Ability to warm up and develop instant rapport with potential customers
Ability to develop long-term relationships and generate referrals from your customers
Excellent interpersonal & communication skills, both verbal and written
Impeccable organizational skills with attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Excellent computer skills (Word, Excel, Email)
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment
Minimum grade 12 education required
Knowledge of the Hydronics or HVAC industry or a background in Hydronics and HVAC products required

Nice To Haves

Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales) preferred
Post-Secondary courses in Hydronics or HVAC preferred
Skilled in serving and negotiating with institutional and industrial purchasers, Hydronics & HVAC contractors, and the public preferred

Responsibilities

Responding to inquiries and processing incoming calls and orders
Contacting current customers and identifying new products and potential up-selling
Entering orders into the system
Sourcing materials for customers when currently not in stock
Maintaining knowledge base on current products and learning about new products
Providing product information, pricing quotations, and follow-up on quotes
Developing and maintaining positive customer relationships
Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
Supporting Counter Sales and handling returns as required
Working closely with others to ensure customer needs are met
Other duties as required