HVAC Field Supervisor

A.B May•Kansas City, MO

7d•$70,000 - $80,000•Onsite

About The Position

Helping People Thrive for Over 60 Years! A.B. May is Kansas City’s premier, family-operated home service provider, delivering top-quality solutions for over six decades. Our success comes from our talented team, and we are committed to providing an environment with unmatched career opportunities in the industry.

Requirements

5 or more years of experience in HVAC install and/or HVAC service
Impeccable customer service skillset
Effective problem-solving skills to overcome any obstacles we could encounter
Ability to handle a stressful situation on the fly with a cool and collected manner
Embody the core values of AB May
Passionate about AB May and the company’s growth
Must be able to communicate with others in a calm and friendly manner
To be able to carry out your functions with little to no supervision
Possess the initiative to complete your duties regularly on time
Firm grasp of international fuel codes and National mechanical codes
The ability to possess sensitive information without divulging it in a wrongful manner
Able to develop lasting relationships with employees and customers

Nice To Haves

Boiler and/or Geothermal experience is a plus for anyone applying

Responsibilities

Ensure morning process is carried out properly by all install personnel to promote smooth starts to installs
Visiting job sites to check on installs to boost job quality and provide a helping hand if needed
Assisting with resolving upset customers
Available to help cover the metal shop role if needed at any point
Available to provide temporary assistance to the install manager while they are out of office
Look for new training opportunities and practices that can grow our department and allow for improved install practices
Enforce safe work practices in the warehouse and job site to help keep our technicians as safe as possible while they’re working
Cross trained in the complete sales and installation processes so they can perform any of these tasks if needed
Available by phone to all our technicians that are working so that support can be provided if there’s issues at any point including start up
Gathering and providing feedback for the 8-10 employees you will be managing to ensure proper development and coaching
Jobsite visits with any Sales Advisor/Selling Tech when needed.
Assisting with maintaining our installation schedule to ensure all jobs are scheduled and executed on time
Carrying out designing the ductwork for any ductwork jobs we may sell along with directing the team during the installation of the duct work
Continue strengthening the relationship between Sales and Install.