HVAC Equipment Commissioning Manager
Johnson Controls•Cedar Rapids, IA
About The Position
Equipment Customer Manager (EqCM) Drive service excellence for Equipment North America customers. As an EqCM, you’ll be the central connection point between our sales, service, and operations teams—ensuring every project transitions smoothly from estimate to startup. You’ll champion service readiness, warranty accuracy, and customer satisfaction while keeping projects moving and issues resolved.
Requirements
- 10+ years of industry experience or a technical engineering/construction degree.
- Strong communication, organization, and collaboration skills.
- Ability to manage multiple projects with professionalism and attention to detail.
- Proficiency with Microsoft Office and comfort working in a technical environment.
Nice To Haves
- BA in Engineering or Construction
- HVAC equipment knowledge
- Advanced MS Office skills
Responsibilities
- Partner with SAEs during estimating to define service scope and support custom service quoting.
- Coordinate technician readiness, training needs, and startup execution.
- Lead service turnover meetings and maintain clear communication across SAEs, BOMs, CRCs, and customers.
- Ensure accurate asset setup, warranty validation, and timely invoicing.
- Serve as the primary contact for warranty requests and escalate issues to keep work on track.
- Introduce Connected Services and support customers with technical and service‑related needs.
Benefits
- competitive benefits package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
