HVAC Dispatcher

Conserv Building Services • Largo, FL

3d • Onsite

About The Position

We are urgently hiring an HVAC Dispatcher for an in-office position in Charlotte, NC. This role is ideal for someone who enjoys a fast-paced work environment with little downtime. The position involves providing top-level customer service to both external and internal customers, and daily engagement with customers and field technicians to ensure estimated times of arrival (ETAs) are met and customer needs are addressed.

Requirements

• High School Diploma or GED
• Strong customer service and people skills
• Highly organized
• Able to thrive in high-pressure situations
• Able to manage multiple tasks and meet deadlines effectively
• Proficient with Microsoft Outlook, Word and Excel

Nice To Haves

• Dispatching experience in the construction or HVAC field

Responsibilities

• Route and schedule field technicians to meet customer demands.
• Ensure parts needed are ordered and stocked for various HVAC and refrigeration equipment.
• Field customer questions/calls to ensure expectations are met.
• Update customer websites/portals on a daily basis.
• Work with technicians and management utilizing teamwork to accomplish goals.
• Ensure technicians' needs are met daily.

Benefits

• Competitive salary
• Direct Deposit every Friday
• Performance Bonus
• Company Profit Sharing Bonus
• Safety Bonus
• Paid holidays
• Generous Paid Time Off
• Benefits Effective the 1st of the month following your date of hire
• Excellent Medical, Dental, and Vision plans
• HSA and FSA Spending Accounts - with generous company contribution to HSA
• 401(k) match - 50% up to 5%
• Employee Discounts through the Tickets at Work Program
• Company Paid Life and AD&D
• Short and Long-Term Disability
• Other Supplemental Insurance offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED