HVAC Diagnostic Service Technician

Logan A/C & Heat Services•Cincinnati, OH

2d•Onsite

About The Position

Logan Services is seeking an experienced HVAC Diagnostic Service Technician to join our Cincinnati team. This role focuses on advanced troubleshooting, accurate system diagnostics, quality repairs, and educating homeowners about their heating and cooling systems. If you take pride in your technical knowledge, enjoy solving challenging HVAC problems, and want the opportunity to build your skills and earning potential, this role is for you. Since 1969, Logan Services has served homeowners throughout Ohio, growing from Dayton to Columbus, Cincinnati, and Northern Kentucky. We believe great HVAC service requires integrity, communication, teamwork, and continuous learning. Many find a career here with opportunities to learn, grow, and excel.

Requirements

Experience diagnosing and repairing residential HVAC systems.
Strong troubleshooting and problem-solving skills.
The ability to accurately interpret system readings and diagnostic information.
Knowledge of HVAC safety practices and code requirements.
Experience working with furnaces, air conditioners, heat pumps, and related HVAC equipment.
Strong time-management skills and the ability to work independently in the field.
Excellent communication skills and the ability to explain technical information to homeowners.
A commitment to quality workmanship and doing the job right the first time.
A customer-first mindset.
A willingness to continue learning and developing your technical skills.

Nice To Haves

Enjoys troubleshooting more than simply swapping parts.
Likes solving difficult problems and figuring out the root cause.
Takes pride in technical accuracy.
Wants to continue developing as an HVAC professional.
Can confidently communicate technical information to homeowners.
Takes ownership of the work and the customer experience.
Wants the opportunity to increase their earning potential.
Values working for a company that invests in training and career development.

Responsibilities

Diagnose and repair residential HVAC systems, including furnaces, air conditioners, heat pumps, and ventilation equipment.
Troubleshoot complex HVAC issues using technical knowledge, system readings, testing equipment, and diagnostic tools.
Identify the root cause of equipment failures and recommend appropriate repair solutions.
Perform corrective repairs and maintenance to improve equipment performance and reliability.
Evaluate system operation and identify potential issues before they become larger problems.
Clearly explain diagnostic findings, repair options, and recommendations to homeowners.
Educate customers on proper system operation, maintenance, and care.
Complete accurate documentation of diagnostics, repairs, materials used, system readings, and equipment performance.
Follow all safety procedures, HVAC codes, and company standards.
Maintain a professional appearance and provide a respectful, high-quality customer experience in every home.
Continue developing your technical knowledge as HVAC technology and equipment evolve.

Benefits

$2,500 Sign-On Bonus – Paid out over your first year of employment.
$75,000–$140,000 Earning Potential – Combine hourly pay and commissions to maximize your earning potential.
Competitive Pay – Your skills and expertise are valued and rewarded.
Trane-Accredited Apprenticeship – Our apprenticeship program is now Trane-accredited, providing additional opportunities for professional development.
Paid Training – Continue sharpening your diagnostic skills, technical knowledge, and customer communication.
Comprehensive Benefits – Medical, dental, and vision insurance.
Disability Coverage – Short-term and long-term disability insurance.
Life Insurance – Voluntary life insurance plus 100% company-paid group term life and AD&D coverage.
401(k) Retirement Plan – Traditional 401(k) with a 4% company match and Roth contribution option.
PTO & Sick Time – Weekly PTO accrual, plus 24 hours of sick time.
Bonus & Profit-Sharing Opportunities – Additional earning opportunities tied to individual and company performance.
Career Growth – Build your technical expertise and grow with an established company that continues to expand.