HVAC Coordinator

F.H. Furr • Manassas, VA

2d • $20 - $23 • Onsite

About The Position

The HVAC Install Coordinator plays a critical role in ensuring a seamless installation experience for customers by managing scheduling, coordinating branch resources, and owning the install process from start to finish.

Requirements

• Previous experience in scheduling, coordination, dispatching, or customer service (home services industry preferred)
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously
• Excellent communication skills, both written and verbal
• Detail-oriented with a high level of accountability and follow-through
• Ability to work collaboratively across multiple teams and branches
• Proficiency in CRM and scheduling systems (experience with Monday.com or similar platforms a plus)

Responsibilities

• Serve as the primary point of contact for customers throughout the installation process, including scheduling and follow-up communication
• Coordinate all aspects of installation jobs with internal teams and branch locations to ensure efficiency and accuracy
• Own and manage install jobs from initial scheduling through completion and customer satisfaction
• Monitor and manage HR/job workflows for assigned branches to ensure timely progress and documentation
• Update internal tracking tools, including Monday boards, pre- and post-installation
• Collect payment for completed installation jobs when technicians are unable to do so onsite

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed