HVAC Controls Systems Technician Team Leader

Johnson Controls • Indianapolis, IN

1d • Onsite

About The Position

Build your best future with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

Requirements

• A minimum of five (5) years of progressive operational experience in HVAC services.
• Three (3) years of experience in management role with responsibility for the productivity and development of others.

Nice To Haves

• Bachelor’s degree in engineering or business or equivalent working experience.
• Johnson Controls Metasys experience
• Eight (8) years’ experience in an operational HVAC role with leadership responsibilities
• Six Sigma Green Belt

Responsibilities

• Under general supervision oversees required day-to-day activities of field technician team and plans monthly technician routes.
• Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction.
• Maintains customer satisfaction while balancing financial goals.
• Ensures safety compliance.
• Supervises and provides leadership for assigned Teams.
• Ensure developmental plans are in place.
• Leads the execution efforts of assigned business.
• Ensure consistency of delivery systems.
• Monitors and supervises the business plans.
• Coordinates the team’s work with sales to ensure all sales opportunities are supported, including linkage to installation opportunities.
• Raises potential market opportunities to the attention of the appropriate branch or region resource for strategic direction.
• Ensures that serviced account portfolios achieve growth, achieve proper profit levels and customer satisfaction.
• Recommends and supports staffing requirements for the assigned business.
• Serves as a communication channel to share the standard process strategies and results enables SSNA vision.
• Implements plans to comply, and monitors standards for HVAC operations.
• Audits the effectiveness of operations and makes changes to improve performance.
• Ensures that contractual obligations are completed, and customer satisfaction is achieved.
• Drives service and installation operational review meetings, reviewing bids and estimates for accuracy.
• Effectively applies branch workforce and management and deployment of overall resources.
• Analyzes operations processes and provides recommendations for improvements.
• Implement other managerial responsibilities, i.e., performance reviews and acquisitions consistent with established business strategy.
• Recruits, hires and retains operational staff.
• Prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports teaming with the appropriate matrix functional manager.
• Ensures a consistent level of coaching, which includes monthly one on one(s), operational and financial reviews.
• Works with team leaders to ensure proper workforce and skill levels for the successful and profitable execution of the business.
• Performs other duties related to customer satisfaction, deployment of pivotal initiatives to teams, development and maintenance of team business plans and account management of service customers.

Benefits

• Competitive base salary and a comprehensive bonus program.
• Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.
• Extensive product and on the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Providing Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree