HVAC Controls Service Technician

Johnson Controls • Junction City, KS

7d • $29 - $40 • Onsite

About The Position

Johnson Controls is hiring an HVAC Controls Service Technician to support a single on-site customer at NBAF in Manhattan, Kansas. Under minimal supervision, the technician performs preventive maintenance, repairs, installations, commissioning, and general servicing of building automation, control, and facilities management systems, including detailed troubleshooting. The role involves direct customer interaction and responsibility for customer satisfaction, technical service, documentation, and providing recommendations that improve building efficiency and address service needs.

The technician diagnoses complex electronic and digital control-system malfunctions; consults with customers and assesses sites; and provides field proposals and quotes for retrofits, upgrades, enhancements, and other solutions. The position also supports project design, configuration, software development and testing, controller loading and commissioning, system validation, installation coordination, material tracking, and project closeout documentation. The technician provides customer training and technical mentorship, promotes safety, and keeps management, customers, and project teams informed about progress and issues.

Requirements

• At least four years of commercial controls troubleshooting experience in the HVAC industry, including buildings, chiller plants, and systems.
• Graduate of a vocational school program, an associate degree in a technical field, or two years of experience servicing electronic and/or mechanical systems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Effective communication skills for representing Johnson Controls at customer sites.
• Ability to explain technical information to both technical and non-technical audiences.
• Effective writing skills and understanding of programs and software applications.
• Knowledge of control theory, automatic temperature controls, building automation systems, and other building subsystems.
• Ability to pass a federal background check, including fingerprinting.
• Valid driver's license.
• Willingness to learn and take responsibility for system troubleshooting, repair, and aftermarket services as a member of a North America Branch team.

Responsibilities

• Perform preventive maintenance, repairs, installations, commissioning, and general servicing of building control systems, including detailed troubleshooting.
• Diagnose and repair complex control-system malfunctions involving electronic or digital controls and system software.
• Consult with customers using data gathered and site assessments; recommend retrofits, upgrades, enhancements, replacements, and other solutions.
• Provide field proposals and quotes, technical sales recommendations, and recommendations that help facilities run efficiently; promote add-on work and upselling opportunities.
• Manage assigned work for professional, efficient execution and customer satisfaction; promptly report problems or changes to management.
• Coordinate activities with branch and service managers, project managers, subcontractors, customers, and other trades as needed.
• Provide sketches of field changes and discrepancies for engineering corrections and drawings; assist with job layouts and bid proposals.
• Communicate with customers upon arrival and before leaving a site; keep them informed about service, outstanding issues, and recommended enhancements.
• Adhere to Johnson Controls and customer safety standards; provide safety leadership and instruction to controls technicians and safety awareness to subcontractors.
• Train customers in control-system operation and provide manuals and documentation for training as required.
• Mentor and support the certification, coaching, and training of controls and service technicians, including on complex building automation systems.
• Compile and complete job documentation, including certificates of completion, customer training forms, training certificates, punch lists, and project closeout or as-built materials.
• Conduct self-study to maintain technical proficiency in company product lines and complete required company certifications.
• Assist with the design and configuration of building control systems, including flow diagrams, sequences of operation, bills of material, network layouts, and electrical schematics.
• Assist in developing and testing software programs to operate systems according to project requirements.
• Coordinate drawings and equipment schedules for submittals and installation; select, order, and track materials and coordinate factory-mounting processes.
• Assist with loading and commissioning system- and network-level controllers, validating system functionality, and troubleshooting with subcontractors and other trades.
• Keep management, contractors, and customers informed about job progress and issues; provide field-change information for as-built drawings and software as needed.
• Assist with site-specific training for building-system owners and operators and participate in project field-team release meetings.
• Perform other assigned duties related to installing, commissioning, and servicing building controls, facilities management systems, and energy management systems.

Benefits

• Competitive salary
• Paid vacation, holidays, and sick time; 10 vacation days in the first year
• Comprehensive benefits package including 401(k), medical, dental, and vision care, available on day one
• Encouraging and collaborative team environment
• Dedication to safety through the Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree