HVAC Controls Service Technician

Johnson Controls • Junction City, KS

6d • Onsite

About The Position

Johnson Controls is hiring an HVAC Controls Service Technician to perform preventive maintenance, repairs, installations, commissioning, troubleshooting, and general service of building control systems. The technician works with minimal supervision, provides on-site customer service, and supports customer satisfaction by diagnosing system issues, recommending solutions, and helping facilities operate efficiently. This position is based at NBAF in Manhattan, Kansas, supporting a single on-site customer.

The role also involves mentoring and training control, service, and mechanical technicians; assisting with building control system design and configuration; and supporting project documentation, drawings, materials coordination, controller commissioning, system validation, and customer training. The technician collaborates with customers, branch and project teams, subcontractors, and other trades, while following Johnson Controls and customer safety standards.

Requirements

• At least four years of commercial HVAC controls troubleshooting experience, including work with buildings, chiller plants, and systems.
• Graduate of a vocational school program or an associate degree in a technical field, or two years of experience servicing electronic and/or mechanical systems.
• Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
• Effective communication skills for representing Johnson Controls at customer sites and explaining technical information to technical and non-technical audiences.
• Effective writing skills and understanding of programs and software applications.
• Knowledge of control theory, automatic temperature controls, building automation systems, and other building subsystems.
• Ability to pass a federal fingerprint background check.
• Valid driver's license.

Responsibilities

• Perform preventive maintenance, repairs, installation, commissioning, troubleshooting, and general servicing of building control systems.
• Diagnose and repair complex control system malfunctions, including testing and modifying system software.
• Consult with customers using information gathered from data and site assessments; explain service work, outstanding issues, and recommended system enhancements.
• Provide field proposals, recommendations, and quotes for retrofits, upgrades, enhancements, and other solutions; promote add-on work and identify upselling opportunities.
• Manage assigned work to support efficient execution and customer satisfaction, and promptly report problems or changes to management.
• Coordinate activities with branch and service managers, project managers, subcontractors, customers, and other trades.
• Document field changes and discrepancies and support engineering corrections, layouts, bid proposals, as-built drawings, and project close-out documentation.
• Communicate with customers upon arrival and before leaving the work site, and meet regularly with customers to understand operating problems.
• Follow Johnson Controls and customer safety standards; provide safety leadership and instruction to branch control technicians and safety awareness for subcontractors.
• Train customers in control system operations and provide manuals and documentation for training needs.
• Mentor and support certification of Controls Technicians and Service Technicians on complex building automation systems, and coach and train technical staff on non-complex, non-critical equipment.
• Complete job documentation, including certificates of completion, customer training forms, training certificates, and punch lists.
• Conduct self-study and complete required company certifications to maintain technical proficiency in company product lines.
• Assist with building control system design and configuration, including flow diagrams, sequences of operation, bills of material, network layouts, and electrical schematics.
• Assist in developing and testing software programs, coordinating drawings and equipment schedules, and selecting, ordering, and tracking project materials.
• Coordinate factory-mounting processes and assist with loading and commissioning system- and network-level controllers.
• Validate system functionality and troubleshoot issues with subcontractors and other trades.
• Keep management and the JCI contractor or customer informed of job progress and issues.
• Assist with site-specific training for building owners and operators and participate in project field-team release meetings.
• Perform other assigned duties related to installing, commissioning, and servicing building controls, facilities management systems, and energy management systems.

Benefits

• Competitive salary
• Paid vacation, holidays, and sick time; 10 vacation days in the first year
• Comprehensive benefits package, including 401(k), medical, dental, and vision care, available on day one
• Encouraging and collaborative team environment
• Dedication to safety through the Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree