HVAC Controls Service Technician
About The Position
Under minimal supervision, the HVAC Controls Service Technician conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems, including detailed troubleshooting. The role is responsible for high customer satisfaction through direct, on-site customer interaction and for providing solutions to building inefficiencies and service-related issues. The technician acts as a trusted advisor, delivering solutions and outcomes at the time of service. With strong technical competence, the technician also mentors control technicians, service technicians, and mechanical technicians on building automation activities. The role includes completing required project and service documentation. The technician diagnoses and repairs complex control-system malfunctions, using knowledge of electronic or digital control systems and the ability to test and write modifications in multiple system software languages. The technician consults with customers using gathered data and site assessments, prepares field proposals for equipment retrofits, upgrades, or enhancements, and supports sales by providing technical recommendations for leads.
Requirements
- At least four years of commercial controls troubleshooting experience in the HVAC industry, including experience with buildings, chiller plants, and systems.
- Graduate of a vocational school program or an associate's degree in a technical field, or two years of experience servicing electronic and/or mechanical systems.
Responsibilities
- Conduct preventive maintenance, repairs, installations, commissioning, and general servicing of systems, including detailed troubleshooting.
- Provide direct, on-site customer service and work to achieve high customer satisfaction.
- Mentor control technicians, service technicians, and mechanical technicians on building automation activities.
- Complete required project and service documentation.
- Provide customers with solutions for building inefficiencies and service-related issues.
- Diagnose and repair complex control-system malfunctions.
- Test control systems and write modifications in multiple system software languages.
- Consult with customers based on gathered data and site assessments.
- Prepare field proposals for equipment retrofits, upgrades, and enhancements.
- Provide technical recommendations to support sales leads.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
Associate degree
