HVAC Controls Service Technician

HTS Engineering Ltd.•Houston, TX

4d•$40 - $65

About The Position

HTS Engineering Ltd. is hiring an HVAC Controls Service Technician to provide field service for building automation systems (BAS), with a focus on Delta Controls and similar platforms. The technician troubleshoots, repairs, commissions, tests, maintains, and optimizes HVAC control systems, while documenting work and communicating clearly with customers. The role also supports coordination between service, engineering, and project teams, including the transition from project completion to ongoing service contracts. The technician serves as an on-site customer representative and contributes to the development and support of technicians assigned to the Lead Service Technician team. Responsibilities also include suggesting training opportunities and assisting the office team with quotes for new service work. HTS Engineering Ltd. states that it provides equal employment opportunities and prohibits discrimination and harassment on protected grounds.

Requirements

At least 3 years of experience with Delta Controls or similar BAS platforms, such as Tridium Niagara, Schneider, Siemens, or Johnson Controls; Delta Controls experience is preferred.
Advanced understanding of HVAC equipment, control devices, and BAS field wiring.
Advanced networking knowledge, including IP addressing, BACnet, and MSTP.
Ability to read wiring diagrams, control drawings, and point lists.
Strong troubleshooting skills and mechanical/electrical aptitude.
Excellent communication skills and ability to interact professionally with customers.
Strong attention to detail, organization, and documentation accuracy.
Valid driver’s license and ability to travel locally.
Experience with remote monitoring platforms or a service desk support environment.
Previous experience performing corrective service or field diagnostics for BAS/HVAC systems.

Responsibilities

Perform on-site troubleshooting, diagnostics, and repairs of Delta Controls BAS, including controllers, sensors, actuators, and networked devices.
Support commissioning, system startups, point-to-point verification, and functional testing under the guidance of engineering or senior technicians.
Respond to service calls, alarms, and customer-reported issues in a timely and professional manner.
Perform firmware updates, configuration changes, and minor programming adjustments as directed.
Conduct scheduled preventative maintenance, system inspections, and system health checks.
Identify failing or at-risk components and recommend corrective actions.
Assist with system optimization to improve performance, reliability, and energy efficiency.
Represent Divcon on-site with a professional, customer-focused approach.
Explain system issues, findings, and corrective actions to customers in non-technical terms.
Coordinate with customers regarding access, scheduling, and service completion.
Document service activities, findings, and resolutions in Divcon’s service management system.
Record parts usage, system changes, and follow-up recommendations.
Communicate recurring issues or improvement opportunities to service leadership and engineering teams.
Work with Service Engineers, Project Teams, and Controls Engineers on advanced troubleshooting or escalations.
Support handoff from project completion to ongoing service contracts.
Participate in knowledge sharing and continuous improvement initiatives.
Coordinate best practices, training, and support for technicians assigned to the Lead Service Technician team.
Suggest external and internal training courses to the leadership team for technicians.
Assist the office team in quoting new service work opportunities.