HVAC ACCOUNT MGR

Compass Group•Corpus Christi, TX

13d•Onsite

About The Position

Quantum North America is a leading design-build firm specializing in Mechanical, Electrical, Plumbing, Installation, and Energy Engineering solutions. Since 2003, we've delivered reliable, cost-effective services across diverse markets nationwide. Headquartered in Dallas/Fort Worth, our team of 125+ professionals—including engineers, project managers, certified technicians, and skilled tradespeople—drives our consistent growth and reputation for excellence. With over 125 projects completed annually and operations in 30 states, we offer a collaborative, accountable work environment where innovation and client satisfaction are at the core of everything we do. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at Quantum North America and throughout the Compass world. This person must be a go-getter, a self-starter, likes to set and achieve challenging goals, has great communication skills, is not easily discouraged, and can motivate and influence others. The Services Account Manager’s primary function is to build strong lasting customer relationships by identifying potential clients, winning them over with our excellent HVAC services and products, and providing continuous support.

Requirements

Minimum of high school diploma or GED.
Minimum of 3-5 years of related experience in HVAC solutions
Minimum of 1-2 years of related experience in service/sales.
Proficient in Microsoft Applications (Word, Outlook, Excel, etc)

Nice To Haves

Business or technical degree preferred.

Responsibilities

Develops list of prospective customers by studying business and telephone directories, consulting business associates, and observing business establishment while driving through sales territory.
Reviews orders for ideas to expand services available to present customers.
Calls on prospects to explain features of services, cost, and advantages.
Writes orders and schedules initiation of services.
Confers with customers and company team members to resolve complaints.
Builds strong relationships both internally with customers and externally across the organization.
Conducts follow-up on billing issues on all assigned accounts.
Understands mechanics of contracts, associated accounts receivable needs, billings, to best serve the customer.
Promptly follow-up on all leads and referrals.
Maintain a pipeline of future sales opportunities to ensure sales goals are met.
Develops short-term and long-term goals along with an annual plan to support our growth goals.
Effectively represent the company’s interest to maximize profitability.
Manage personal time to assure maximum productivity.
Resolves and troubleshoots complex sales and services issues of customers.
Perform competitor products and service analysis.
Travel is required.