Human Trafficking Case Manager

YWCA of Greater Harrisburg • Harrisburg, PA

1d • Hybrid

About The Position

The YWCA Greater Harrisburg is a prominent provider of human trafficking services and education in Pennsylvania. We have an immediate need for a Human Trafficking Case Manager. The Human Trafficking Case Manager plays a crucial role in this project by providing assessment and services to human trafficking victims. This includes crisis intervention, case management, accompaniments, advocacy, and other support. The Case Manager also acts as the liaison with eight project partners by coordinating services, collecting and recording data, and preparing outcome reports. This position requires regular interaction with law enforcement, prosecutors, healthcare workers, and various community service providers.

Requirements

• Bachelor's degree in human services or related field preferred and 2 years prior work experience with victims of crime. Equivalent combination of education and experience considered.
• Prior experience serving human trafficking victims preferred.
• Experience accomplishing project goals and objectives and reporting outcomes.
• Child abuse, criminal and FBI clearances required prior to start date.
• Must have reliable personal vehicle, valid driver's license, proof of insurance and ability to travel throughout the project territory (13 counties in PA).
• Ability to work non-standard hours as may be necessary.
• Extensive experience in case management and documentation.
• Emotional intelligence and sound judgment.
• Ability to work under stressful conditions.
• Professional and friendly attitude and demeanor.
• Ability to prioritize and meet competing demands.
• Flexibility and adaptability.
• High attention to detail and accurate, professional work product.
• Self-accountability for meeting goals and objectives.
• Initiative and high level of self-motivation.
• Ability to work independently.
• Understanding of trauma-informed practices.
• Excellent verbal and written communication skills.
• Success in working as part of a team.

Nice To Haves

• Prior experience serving human trafficking victims.

Responsibilities

• Provide assessment and services to human trafficking victims.
• Crisis intervention.
• Case management.
• Accompaniments.
• Advocacy.
• Other support for human trafficking victims.
• Act as the liaison with eight project partners.
• Coordinate services with project partners.
• Collect and record data.
• Prepare outcome reports.
• Regular interaction with law enforcement, prosecutors, healthcare workers, and various community service providers.

Benefits

• Comprehensive Health Coverage – Medical, dental, and vision plans
• Employee Assistance Program (EAP)
• Life Insurance
• Short & Long-Term Disability
• Pension Retirement Plan
• 403(b) Retirement Plan
• Generous Paid Time Off
• 11 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level