Human Srvs Prog Branch Manager

Kentucky Personnel Cabinet•Frankfort, KY

14h•$57,510 - $86,264•Hybrid

About The Position

The Department for Aging and Independent Living provides services for the aged and physically disabled populations across the state. The Department is charged with assisting individuals in obtaining needed home and community-based care and services to prevent premature admission into a long-term care facility. The goal of the departments programs is to assist individuals with remaining in their own home for as long as possible. The Department is currently seeking a high energy, self-motivated individual with the desire to assist the Division in supporting the departments goals.

Requirements

Excellent verbal and written communication skills.
Excellent computer skills.
Ability to plan and establish priorities, differentiating between urgent, important, and unimportant tasks.
Excellent organization skills including time management, scheduling, coordinating resources and meeting deadlines.
Attention to detail being thorough and accurate in completing tasks.
Ability to work cooperatively as part of a team.
Ability to work under pressure, being able to cope with a high volume of work and meeting deadlines.
Exceptional customer service.
Effective problem solver.
Written and verbal communication skills.
Works well in a fast-paced environment.
Organization and time management skills.
Graduate of a college or university with a bachelor's degree.
Five years of professional experience in the administration of human services programs, emergency management services, emergency medical technician, paramedic, or related field.

Nice To Haves

A master's degree in social work, health administration, labor relations, public or business administration or related field will substitute for one year of the required experience.
Administrative or business experience, or professional, subprofessional, or clerical work in a human services area, emergency management services, emergency medical technician, paramedic, or related field will substitute for the required education on a year- for-year basis.

Responsibilities

Makes recommendations for policy improvements.
Facilitates web based and in person trainings and meetings as related to the programmatic requirements.
Provide coordination and professional support for the community-based programs administered by the Division of Quality Living, Participant Directed Services Branch.
Collaborate with identified providers and community partners to promote the mission and vision of the Department.
Review the implementation and effectiveness of programs administered by the Division.
Provide technical assistance to providers and participants to ensure timely completion of program requirements; actively engages in collaborative meetings with state providers.
Collect data and assist team in analyzing feedback and data from community partners and program participants to gauge satisfaction and success.
Provide coordination of community education and trainings for Division efforts.
Other duties as assigned.