Human Services Worker 32 Hours Part Time

Community Partners in Action • Hartford, CT

1d • $23 - $23 • Onsite

About The Position

Community Partners in Action (CPA) is seeking a Human Services Worker for their Hartford Transitional Housing program. CPA, founded nearly 150 years ago, is dedicated to criminal justice reform and supporting individuals in and out of prison through various programs including reentry and housing, youth initiatives, and alternatives to incarceration. This role is part of a mission-driven team working to advance equity, inclusion, systemic change, and criminal justice reform. The agency offers comprehensive benefits, generous paid time off, and a well-being-centered workplace.

Requirements

• High School diploma/GED, associate or bachelor's degree.
• Prior experience working in the human services field with justice involved clients with substance abuse, mental health or other behavior issues is preferred.
• Ability to interact with multi-cultural populations.
• Crisis management skills.
• Share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery.
• Must have a valid CT driver’s license and reliable transportation.
• Ability to work weekends, holidays and additional hours.
• Familiarity with universal precautions and related issues including risk of communicable diseases.

Nice To Haves

• Candidates with lived experience encouraged to apply.

Responsibilities

• Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores.
• Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
• Act as an advocate for all participants encouraging program participation and accountability.
• Proactively act as a mediator when necessary to effectively resolve resident conflicts in a solutions focused manner.
• Maintain professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times.
• Promote a culture of respect, empathy, mutual support, belonging and work to eliminate any unconscious bias or discrimination in our beliefs, rules and systems.
• Serve as positive role model following program guidelines for professional conduct and code of ethics and maintain a professional image at all times when interacting with supervisors, staff, residents and visitors, or answering phones.
• Supervise residents during fresh air and smoke breaks multiple times daily.
• Assist with meeting resident needs as necessary and appropriate.
• Implement all agency/program policies and procedures governing facility operations including: Key Controls, Head Count, Facility Rounds, Monitoring of client locations and visitors, Emergency Procedures, Inspections.
• Maintain shift log indicating incidents that occur, immediately reporting all incidents to Program Manager, Residential Supervisor or to on-call personnel. As required, complete incident reports.
• Ensure all visitors have proper identification prior to entering the facility.
• Search all bags brought in or out of the facility, conducting pat and pocket searches on residential clients.
• Conduct client intake/admission and orientation after hours.
• Conduct random drug testing and breathalyzers.
• Complete all necessary documentation accurately and in a timely manner including hourly house count.
• Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors, and/or the community.
• Engage in all staff meetings and training offered to enhance professional development.
• Transport residents daily to and from work and as needed for program needs.
• Perform all other duties as required.

Benefits

• Health coverage: Medical, dental, and vision insurance for employees who work at least 25 hours per week; eligibility begins after 60 days of employment.
• Retirement: Eligibility to participate in the 401(k) plan after 60 days of employment.
• Employer-paid protection: Basic life, accidental death and dismemberment (AD&D), short-term disability, and long-term disability coverage for employees who work at least 25 hours per week.
• Voluntary benefits: Critical illness, identity theft protection, pet insurance, prepaid legal services, personal accident insurance, supplemental short-term disability, and whole life insurance.
• Paid time off: Generous vacation, personal, and sick leave.
• Paid holidays: 13 paid holidays each year.
• Employee support: Access to an Employee Assistance Program.
• Workplace culture: A supportive environment focused on employee health, wellness, and meaningful work.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED