Human Services Worker - Transitional House

Community Partners in ActionHartford, CT
Onsite

About The Position

Community Partners in Action (CPA) is seeking a Human Services Worker for its Hartford Transitional Housing program. CPA, founded nearly 150 years ago, is dedicated to criminal justice reform and advocating for the dignity of individuals. The organization serves over 4,000 individuals annually in Connecticut through various programs including reentry and housing, youth initiatives, and alternatives to incarceration. CPA fosters a culture of Belonging, Equity, Diversity, and Inclusion (BEDI) and is committed to building an inclusive workplace that positively impacts criminal justice reform by ending racial inequities and ensuring the humanity and dignity of those interacting with the system. The Hartford Transitional Housing program provides a residence for clients referred by the Court Support Services Division as part of the Alternative in the Community Program network, requiring clients to spend at least part of their commitment in transitional housing. Clients also participate in day programming at the Hartford Alternative in the Community.

Requirements

  • High School diploma/GED, associate or bachelor's degree.
  • Prior experience working in the human services field with justice-involved clients with substance abuse, mental health, or other behavior issues is preferred.
  • Ability to interact with multi-cultural populations.
  • Crisis management skills.
  • Share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery.
  • Must have a valid CT driver’s license and reliable transportation.
  • Ability to work weekends, holidays, and additional hours as needed.
  • Familiarity with universal precautions and related issues including risk of communicable diseases.

Nice To Haves

  • Bilingual ability (Spanish/English) desired.

Responsibilities

  • Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores.
  • Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
  • Act as an advocate for all participants, encouraging program participation and accountability.
  • Proactively act as a mediator when necessary to effectively resolve resident conflicts in a solutions-focused manner.
  • Maintain professional boundaries with residents, staff, volunteers, family members/visitors, and providers at all times.
  • Serve as a positive role model, following program guidelines for professional conduct and code of ethics, and maintaining a professional image when interacting with supervisors, staff, residents, and visitors, or answering phones.
  • Assist with meeting resident needs as necessary and appropriate.
  • Implement all agency/program policies and procedures governing facility operations, including Key Controls, Head Count, Facility Rounds, Monitoring of client locations and visitors, Emergency Procedures, and Inspections.
  • Maintain shift log indicating incidents that occur, immediately reporting all incidents to the Program Manager, Residential Supervisor, or on-call personnel.
  • Complete incident reports as required.
  • Ensure all visitors have proper identification prior to entering the facility.
  • Search all bags brought in or out of the facility, conducting pat and pocket searches on residential clients.
  • Conduct client intake/admission and orientation after hours.
  • Conduct random drug testing and breathalyzers.
  • Complete all necessary documentation accurately and in a timely manner.
  • Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors, and/or the community.
  • Engage in all staff meetings and training offered to enhance professional development.
  • Perform all other duties as required.

Benefits

  • Medical and Dental insurance through Cigna
  • 401k Eligibility after 60 Days of Employment
  • Life Insurance, Short- and Long-Term Disability at NO cost to you
  • Generous Vacation, Personal, and Sick Time
  • 13 Paid Holidays
  • A commitment to employee health & wellness
  • The opportunity to make a difference and be a part of a team dedicated to systemic change and criminal justice reform
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